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Be Part of the Story

Character Event Lead

応募後で応募 Job ID 775673BR 勤務地-都市 上海, 上海, 中国本土 勤務地-国 Shanghai Disney Resort 掲載日 Nov. 16, 2021


As the Lead for Character Event Team at Shanghai Disney Resort, you will provide and coordination of performance resources, schedule rehearsals and coordinate with vendors and technicians for the show. You will also update and maintain timelines, schedules, meetings and status reports to technicians, vendors and talent. In addition, you would provide pertinent information for all projects and events and complete any and all show or event production-related tasks as requested by those teams.


  • You will execute Disney Friends special event shows at the Shanghai Disney Resort and beyond, and ensure the quality of the shows;
  • You will create Disney Character Events production documents (Production Schedule, Timeline, Contact List, Script);
  • You will ensure consistent performance of choreographed routines and performer interactions in the style of the Character including interactions with guests;
  • You will provide exceptional service to guests and internal partners at the Shanghai Disney Resort and off-property events;
  • You will provide leadership and guidance to entertainment Cast to ensure optimal operation efficiency and performance quality;
  • You will understand and maintain the Disney Character brand;
  • You will promote a healthy and safe working environment. Monitor performance areas for cleanliness and safety hazards;
  • You will maintain, enforce, and communicate company and department policies and procedures;
  • Be a motivator and promote a fun and positive working environment;
  • You will keep management and other Leads informed of unusual situations that occur;
  • You will complete all assigned performance appraisals and show reporting in a timely manner.


  • High school degree or equivalent;
  • Experience with theme park entertainment shows or related experience; Possess a demonstrated knowledge of show production;
  • Proven organizational and time management skills with attention to detail and strong follow-through;
  • Demonstrated computer proficiency within a Windows environment, including Microsoft Word, Excel, PowerPoint, Outlook;
  • Demonstrated willingness and technical ability to quickly learn and become proficient in new software applications;
  • Demonstrated problem solving, as well as continuous improvement process skills;
  • Proven ability to create and follow agendas, facilitate meetings, address action items, take direction, meet deadlines and complete tasks in a timely manner;
  • Demonstrated ability to work in a fast-paced environment possessing a sense of flexibility with ever-changing priorities;
  • Ability to be flexible with work schedule, including weekends and holidays;
  • Fluent in Mandarin, good English speaking and writing skills, and excellent communication skills.


As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

Employment Benefits:
• Salary: your salary consists of a base salary + service bonus + floating year-end bonus
• Social Insurance: You are entitled to five social insurances and one housing fund
• Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy
• Catering subsidy: You are entitled to one free meal per day on days that you are working
• Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance
• Vacation: You are entitled to paid annual leave and paid sick leave
• Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance
• Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:
• Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.
• Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.
• Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.

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Shanghai Disney Resort について:

中国本土で初のDisneyリゾートとなるShanghai Disney Resortは、お友達やファミリーがそろってファンタジーやイマジネーション、創造力、そしてアドベンチャーの全く新しい世界に足を踏み入れることができる場所です。このリゾートはShanghai Disneylanテーマパークの本拠地であり、2つのテーマホテル、Disneytown、ショッピング、ダイニング、ブロードウェイ・スタイルのシアター『ウィッシング・スター・パーク』のあるエンターテイメント・エリアやその他の野外レクリエーション・エリアなどを備えています。Shanghai Disney Resortのキャストは、ゲストに世界クラスのサービスを提供します。リゾートでは、真の文化体験や中国の人々向けに特別に設定されたテーマと共に、クラシックなDisneyストーリーとキャラクターに出会えます。Shanghai Disney Resortでは、あらゆる人がスリリングなアドベンチャーやリラックスできる緑豊かな庭、インタラクティブな体験を楽しめます。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Shanghai International Theme Park Company Limited, のポジションであり、 Shanghai Disney Resortという事業区分に含まれます。

具体的な処遇は、職務によって異なり、当社の方針に従って調整される可能性があります。Shanghai Disney Resortは、求職申し込みの際に手数料を請求しない他、いかなる個人または企業による手数料の請求も許可していません。募集に関する正式な情報に関しては、必ず当社公式のルートまたはプラットフォームを確認してください。


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