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Distribution Ops Mgr-Originals and New Release Delivery

応募後で応募 Job ID 964801BR 勤務地-都市 バーバンク, カリフォルニア州, アメリカ合衆国 勤務地-国 Disney Media & Entertainment Distribution 掲載日 Jul. 18, 2022 柔軟な働き方の種類 ハイブリッド

- この職務はハイブリッドで、従業員は勤務時間の一部を会社の指定した場所で勤務し、残りの時間をリモートで勤務します。

仕事内容:

Disney Media & Entertainment Distribution (DMED) brings together the Company’s best-in-class product, technology, and commercialization teams together into one global organization. DMED is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DMED also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.

DMED Technology creates products, platforms, and innovations for the DMED Segment and the Walt Disney Company by driving the strategic development and use of technology, building scalable systems and products to empower our businesses and engage consumers. With global scale, local presence, and deep technological excellence, DMED Technology helps DMED and The Walt Disney Company optimize technology, platforms, and resources, bring creative ideas to life and create industry-shaping approaches.

The Current Servicing team is responsible for the Servicing, and Localization of titles produced by Disney Channels, ABC Signature, 20th Television and FX Productions.

職責/担当・主要業務:

  • Distribution Operations Manager coordinates the creation of servicing, and localization assets used to service clients across all media types.
  • The Distribution Operations Manager is the liaison between vendors, internal departments, and clients.
  • Responsibilities include managing post charts, on time asset delivery, and weekly milestones are met. Disney specifications and SLA with vendors. Reviewing and approving invoicing.
  • Responsible for servicing Disney+, EST, SVOD, and other clients. In addition to providing assets to territories worldwide to meet their local needs.
  • Uses best practices and knowledge of internal or external business issues to improve products or services
  • Acts as a resource for colleagues with less experience. Role exhibits full knowledge and expertise in the function/specialty.
  • Accountable for driving execution and delivery of multiple high-profile projects/accounts projects with moderate resource requirements, risk, and/or complexity.
  • May lead team-wide projects.
  • Continuously looks for process improvement opportunities.
  • Oversee applicable workflows, ensuring all deliveries have been completed.
  • Communicate deadlines and delivery expectations across functional teams for downstream workflow needs.
  • Escalate delivery delays to appropriate teams, inclusive of contingency plan(s).
  • Partner with other stakeholders to ensure accurate readiness of assets (rights, plans, components, artwork, metadata, etc. depending on specific vertical).
  • Documenting, troubleshooting, and escalating issues - ultimately driving to resolution through collaboration of internal or external partners.
  • Impacts a range of customer, operational, project, or service activities within own team and other related teams; works within broad guidelines and policies.
  • Explains difficult or sensitive information via executive updates; works to build consensus.
  • Presents roadblocks and works with management to resolve critical resource conflicts.
  • Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.
  • The role will oversee the delivery process of episodic, feature, bonus, shorts, trailers, artwork, and/or metadata to various digital platforms globally.
  • Key day-to-day tasks include extensive vendor & asset management, inventory research, management of orders, curating source assets, communicating with customers, clients, & internal business ops team, dealing with rejections, establishing a process SLA (Service Level Agreement), and managing vendor & supplier performance metrics.
  • Role where an employee may spend most of his/her career; top level role in a progression unless specialized skills are acquired or team leadership is applied.

必須要件:

  • Must have Localization experience and know the in and outs of dealing with dubbing studios and negotiating delivery schedules.
  • Individual has in-depth knowledge and experience in own specialty.
  • Is capable of solving complex problems; takes a new perspective on existing solutions. Works independently while receiving minimal guidance. Exercises judgment based on the analysis of multiple sources of information.
  • Requires conceptual and practical expertise in own specialty and basic knowledge of related specialties.
  • Understanding of digital content distribution concepts and technologies including TVE, OTT, STB, VOD.
  • Interest in emerging technology and platforms; particularly streaming media services.
  • Has in-depth knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

望ましい経験/スキル:

  • Subject matter expertise in EST/VOD/Digital Distribution specifications, file and packaging formats, workflows, deliverables and quality metrics.
  • Ability to anticipate and respond to client requirements proactively.
  • Up-to-date technical knowledge in digital media tools and technologies.
  • Previous customer service experience and managing clients.
  • Deep understanding on A/V technical formats including IMF, UHD, HDR, Dolby-Vision, ATMOS and pro-res as well as localization requirement for dub and sub assets internationally.
  • Previous experience in working with and managing vendors.

望ましい学歴

  • 5 years post production, servicing and localization workflows, asset management and client/vendor management experience.

望ましい学歴

  • Bachelor’s Degree


Disney Media & Entertainment Distribution について:

Disney Media&Entertainment Distribution (DMED)は、国際的な事業部門とさまざまな消費者向けストリーミングサービスで構成されており、テクノロジー、メディア配信、広告販売を単一の事業セグメントに統括し、世界中の消費者一人ひとりに応じたエンターテインメント体験を創出・配信しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Disney Streaming Technology LLC という事業部門の一つである Disney Media & Entertainment Distributionでのお仕事です。

Disney Streaming Technology LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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