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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Host/Hostess, Merchandise-Suzhou Village Store

応募 後で応募 求人コード 580557BR 勤務地-都市 蘇州市, 江蘇省, 中国 勤務地-国 Shanghai Disney Resort 掲載日 Jun. 30, 2020

仕事内容:

Host/Hostess for Merchandise is responsible for greeting and interacting with our guests in a positive and friendly manner following the guest service model, merchandise management, visual display, transfer, receiving and storage.

職責/担当・主要業務:

• Learn how to play the roles as greet and approach guests to offer assistance, discover their merchandise needs and help them make their selection and comment on their purchase
• Goods receiving from warehouse, make sure enough products to fulfill the stores
Implement the Disney visual display standard and floor change plan.
• Offer additional merchandise to go with their selection to enrich guests’
shopping experience and Inventory controlling
• Detailed roles include but not limited to greeter, cashier, host/hostess for customization service, stock helper, visual merchandise assistant, receiver, floor stocker, runner, ICS (inventory controlling specialist) etc. Rotate in different roles according to scheduling within 1 day
  • Actively participate in maintaining accurate inventory levels, including bi-annual physical inventory and verify status of price changes and be familiar with sales analysis reports
Ensure Data Integrity within the Merchandise Inventory Systems and follow all the procedures
Based on business need and Cast Members’ credentials, below tasks will be assigned from time to time.
  • Support guest flow in general, including in different locations
  • Assist guests with directions, answer questions, provide information and solutions as needed
  • Support cleaning work areas and guest areas
  • Assist logistics and stocking
  • Keep Shanghai Disney Resort clean by picking trash
Handle cash or process POS in other LOBs ( * applicable to cash-handling/POS related jobs only)

必須要件:

• Accept Flexible Working Schedule: Include work shifts on weekends and holidays.
• Be able to work at variable time, including early morning and late evening
• Be able to work in both indoor or outdoor, sometimes in hot or cold environment
• Strong verbal communication skills (able to positively engage with guests, team members and management)
• Excellent service sense to proactively fix problems for guests

望ましい経験/スキル:

•Working experience in merchandise is preferred
• 1 year and above experience of guest-facing position in 1 company (retailing, F&B, hotels, etc.) preferred

その他:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.
* Specific benefits vary between different roles and may be adjusted according to company policy.
* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

Employment Benefits:
  • Salary: your salary consists of a base salary + service bonus + floating year-end bonus
  • Social Insurance: You are entitled to five social insurances and one housing fund
  • Overtime and allowances: In addition to statutory overtime (depending on your position) you may be entitled to a high temperature allowance and a night shift subsidy
  • Catering subsidy: You are entitled to one free meal per day on days that you are working
  • Accommodation: You have the opportunity to live in a dorm with Wi-Fi and air conditioning or to receive a living allowance
  • Vacation: You are entitled to paid annual leave and paid sick leave
  • Insurance: We buy supplementary medical insurance for you and your children. You can also enjoy group life insurance
  • Free Park Entry: While you work for Shanghai Disney Resort you will have the opportunity to enter the park with your family and friends for free
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
  • Health checkup: You are entitled to a free health checkup once a year

Learning and development opportunities:
  • Learning: you will be taught a range of international professional skills, including corporate culture, service skills, and more.
  • Career Development: Promotion opportunities are transparent and are dependent on your own efforts. You can also apply for internal transfers should you wish to develop yourself in another part of the company. With Hotel, Food and Beverage, Fire Safety, Security, Merchandise, Park Operations, Disney University and Operations training opportunities across multiple industries, there will always be development opportunities for those who want them at Disney.
  • Activities: Disney provides Cast Member with a range of volunteering opportunities as well as fun clubs for basketball, tennis, yoga, Disney Run, Music, Drama, DIY and more as a way to help you connect with your colleagues and network in a fun environment.

Application Process:

Apply online -> Interview over email -> Accept Employment -> Onboard
Please note: You may only apply for this position once in a six-month period. If you have applied within the last six months, please log in to your account to view your current application status.

Work Location:

You will be working at Shanghai Disney Resort in Pudong, Shanghai. You can take metro Line 11 to Shanghai Disney Resort station or take one of our many shuttle buses. The shuttle buses can be taken from one of several central areas across the city every day. You can find out more information during your onboarding process.

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Shanghai Disney Resort について:

中国本土で初のDisneyリゾートとなるShanghai Disney Resortは、お友達やファミリーがそろってファンタジーやイマジネーション、創造力、そしてアドベンチャーの全く新しい世界に足を踏み入れることができる場所です。このリゾートはShanghai Disneylanテーマパークの本拠地であり、2つのテーマホテル、Disneytown、ショッピング、ダイニング、ブロードウェイ・スタイルのシアター『ウィッシング・スター・パーク』のあるエンターテイメント・エリアやその他の野外レクリエーション・エリアなどを備えています。Shanghai Disney Resortのキャストは、ゲストに世界クラスのサービスを提供します。リゾートでは、真の文化体験や中国の人々向けに特別に設定されたテーマと共に、クラシックなDisneyストーリーとキャラクターに出会えます。Shanghai Disney Resortでは、あらゆる人がスリリングなアドベンチャーやリラックスできる緑豊かな庭、インタラクティブな体験を楽しめます。

The Walt Disney Company について:

ウォルト・ディズニー・カンパニーおよびその子会社、関連会社は、メディア・ネットワーク、パーク・アンド・リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、およびインタラクティブ・メディア事業を扱う、多角化した国際的な大手ファミリーエンターテイメント/メディア会社です。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において卓越した存在となりました。当社は今後もお客様一人一人に一流の物語と体験を提供できるような作品作りを継承していきます。ディズニーのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテイメント体験を創出しています。

これは Shanghai International Theme Park Company Limited, のポジションであり、 Shanghai Disney Resortという事業区分に含まれます。

応募 後で応募