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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Manager, Executive Reporting Operations - Subscriber Analytics

応募後で応募 Job ID 10021328 勤務地-都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 / サンタモニカ, カリフォルニア州, アメリカ合衆国 勤務地-国 Disney Media & Entertainment Distribution 掲載日 2022/09/21 柔軟な働き方の種類 ハイブリッド

- この職務はハイブリッドで、従業員は勤務時間の一部を会社の指定した場所で勤務し、残りの時間をリモートで勤務します。


About The Job

Disney Streaming is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Disney Streaming has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we’re looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what this is all about.

The Disney Streaming Subscriber Analytics team is responsible for the measurement and analysis of subscriber growth across the Disney Streaming portfolio, including Disney+, Hulu, ESPN+, Star+. We are seeking a manager to lead the Executive Reporting Operations function in the team. The remit of this role is to ensure seamless delivery of subscriber data to executives across Disney Streaming, Disney Media & Entertainment Distribution, and The Walt Disney Company. 


In collaboration with groups including Data Governance, Business Intelligence & Reporting, Business Operations, Data Engineering, and Finance, this role will establish strong operational and communication processes that enable Subscriber Analytics to support executive reporting needs. The ideal candidate will have acute attention to detail, a strong sense of accountability, excellent collaboration skills, and extensive hands-on experience with reporting and communicating data.  


What You'll Do

  • Understand and document data requirements related to existing executive reporting processes, including metrics, landing times, and impacted reporting systems 

  • Communicate business requirements to technical teams, and provide concise summaries of technical progress and/or roadblocks to business stakeholders 

  • Manage intake, processing, and handoff of files from internal teams to data engineering 

  • Develop strong knowledge of subscriber balances and the technical infrastructure that underlies executive subscriber reports 

  • Oversee weekly validations to ensure accuracy of data published in executive reports 

  • Manage project planning and timelines and oversee cross-functional delivery to ensure reporting readiness for major business events 

  • Develop and maintain documentation and resources that contextualize our complex subscriber data for senior business leaders 

  • Drive alignment across Data, Business Operations, and Finance through the development of strong communication processes and operational playbooks 

  • In coordination with Data Product and Data Quality Engineering, contribute to the design of resilient reporting solutions that minimize data incidents 

  • Act as an escalation point for questions related to executive reports; this role requires up to 3 days of after-hours or weekend on-call availability each quarter 


Key Qualifications

  • 7+ years experience in an analytical, technical, or business operations role  

  • 2+ years of SQL 

  • Experience building and managing a team operating at scale 

  • Experience communicating data and metrics to business leaders, with an ability to distill complex technical context into business-ready summaries 

  • High familiarity with data platforms and applications such as Snowflake, Databricks 

  • High familiarity with data exploration and data visualization tools such as Tableau, Looker, Thoughtspot 

  • Comfortable working in a fast-paced, highly iterative environment and navigating a matrixed organization structure 

  • Ability to manage multiple workstreams with demonstrated ability to organize and schedule work effectively and deliver against deadlines 

  • Excellent written and verbal communication skills 


Nice To Haves

  • Experience in the streaming media industry or other subscription-based service 

  • Experience in the technology industry, knowledge of data products 

  • Experience working with project management tools such as Atlassian JIRA, Airtable, Asana 

Additional Information


Just like the best ensemble casts of our favorite shows, Disney Streaming embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We are proud to be an Equal Opportunity Employer.



Disney Media & Entertainment Distribution について:

Disney Media&Entertainment Distribution (DMED)は、国際的な事業部門とさまざまな消費者向けストリーミングサービスで構成されており、テクノロジー、メディア配信、広告販売を単一の事業セグメントに統括し、世界中の消費者一人ひとりに応じたエンターテインメント体験を創出・配信しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Disney Streaming Services LLC という事業部門の一つである Disney Media & Entertainment Distributionでのお仕事です。

Disney Streaming Services LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





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