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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Manager, Operations, ShopDisney

応募後で応募 Job ID 792443BR 勤務地-都市 上海, 上海, 中国本土 勤務地-国 Parks, Experiences and Products 掲載日 May. 25, 2021

仕事内容:

The Walt Disney Company is charging into the entertainment business with the establishment of wide variety of beloved contents targeting consumers all ages, building on our heritage of invention and creativity. Disney Consumer Product is the leading licensor in the world, connecting consumers with products that allows our fans to bring a piece of happiness home. Our goal at consumer product team is to engage our fans directly with a digital touchpoint, shopDisney, allowing them to enjoy the product at their figure tips. By building an online desitnation that provide selected range of products from The Disney Store, licensees and Disneyland, we are creating, innovating and delivering the wonders, dreams and happiness to every hosehold.
The Ecommerce Manager role will lead the E-Commerce Strategy and team for Disney Consumer Products & The Disney Store, and have a primarily B2B & B2C & vertical ecommerce buisness focus to ensure the Consumer Experience, Brand Distribution, and Profit Capture with each of the internal and external partners with whom Disney operates. Support the Executive Director & GM to build e-com team, ensure Consumer-facing implementation exceeds customers, partners, and guests expectations.

職責/担当・主要業務:

Key Responsibilities

  • Lead the DCP e-commerce team and be responsible for P&L of vertical Ecommerce business
  • Establish an actionable and measurable TWDC ecommerce activation strategy to support and (where appropriate) lead the way for all Consumer Products, Contents and Services on all online platforms
  • Partner with GCK and APAC regional EC team to define the e-commerce vision and create a plan to achieve a consistent Disney look and feel which is appropriate on the digital platform ensuring a convenient shopping experience for the consumer. The features and functionality will continually evolve to meet Market and Customer (Guest) needs to optimise our product and content offerings
  • Capture Disney ecommerce market share through innovative and quantitative online aligned strategies with Disney owned platforms, Online/Mobile Retailer Partners and Licensees.
  • Drive the negotiations to structure the best online opportunities for the Disney with relevant key market players/ e-trailers.
  • Collaborate and partner with the broad Retail leadership team, to support the delivery of cohesive and aligned Strategy and Operating Plans and business development initiatives
  • Develop initiatives to facilitate the introduction and expansion of shopDisney

DAY TO DAY
  • Ensure Consumer-facing implementation exceeds customer/buyer/consumer/guest expectations through the maintenance of strong business relationships with designated partners
  • Build good working relationships with relevant internal teams to ensure a successful and effective ecommerce business
  • Aligning market information to drive insight and improvement in all aspects of the online/web experience
  • Understand the legal requirements for each country entity in influencing ecommerce retail relationships which need to be specific.
  • Develop strong relationships with senior leaders across all business units internally and other external partners, vendors and distributors. Work with relevant internal stakeholders to plan and drive any Disney Products online promotional campaigns, updating product content regularly, adding new products, news and banners when required

  • Assist in creating Disney Products promotional strategies for local area as well as core products to varying target audiences

  • Responsible for 5 year strategic planning process and AOP for Ecommerce business

  • Initiate and maintain an ecommerce global best practice exchange

必須要件:

Key Requirements

Education:
  • Bachelor’s degree, MBA degree is preferred

Experience:
  • Minimum 10 years’ experience in big .com retail
  • Proven leadership experience in developing and executing strategic plans in a retail environment
  • Proven experience working cross-functionally and managing a team
  • Demonstrable leadership experience gained in ecommerce
  • Proven experience working in branded consumer environments with an appreciation of online marketing and brand management are business critical

    Knowledge:
  • Extensive knowledge of e-commerce technology and sophisticated web analytics
  • Detailed knowledge of usability and monitoring techniques
  • Extensive knowledge of e-commerce business models and retail industry trends including channels, customers, promotion and product

    Core Skills:
  • Excellent verbal and written communication skills in both English and Chinese
  • Must be motivated, highly organized, flexible and results oriented
  • Ability to collaborate successfully lead multiple projects and teams, in matrix and multinational organization
  • Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Ability to effectively communicate with senior leadership
  • Focus on financial success with ability to formulate strategies based on market needs and the Company goals
  • Ability to consult on cross-functional projects to ensure e-commerce principles are incorporated
  • Outstanding analytical skills, strong experience interpreting test results & drawing conclusions

その他:




Parks, Experiences and Products について:

Parks, Experiences and Products部門は、テーマパークやリゾートをはじめ、クルーズやバケーションなどの体験、トイやアパレル、書籍、ゲームなどのあらゆる商品を通じて、ディズニーのストーリーやキャラクター、フランチャイズに生命を吹き込むビジネスとしてグローバルに展開されています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは The Walt Disney Company (China) Limited, のポジションであり、 Parks, Experiences and Productsという事業区分に含まれます。

当社は、全ての社員および雇用応募者に対し、人種、宗教、肌の色、性別、家格、性的指向、出身国、年齢、配偶者の有無、保護対象の退役軍人、精神的または身体的障害、妊娠、国籍/民族性、出稼ぎ労働者としての在留資格、伝染病病原体キャリアとしてのステータス、またはその他の分類に該当する人々であるかに関わらず、法律によって認められている限りの機会均等を提供する方針を採用しています。本方針は、募集と雇用、昇進、降格、異動、一時解雇、解雇、報酬率またはその他の報酬形態、教育、そしてトレーニングに適用されますが、これらに限定されません。

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