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Media Editorial Support Technician I

応募後で応募 Job ID 10042631 勤務地-都市 バーバンク, カリフォルニア州, アメリカ合衆国 勤務地-国 Walt Disney Animation Studios 掲載日 2023/03/14



Media Editorial Support Technician I - Walt Disney Animation Studios

The Media Editorial Support Technician I provides system administration and technical support to the Post Production, Editorial and Sound/Music Departments at Walt Disney Animation Studios. Primarily a frontline / tier-0 support position, this role will deploy and support Pro Tools and Avid systems, related peripherals, and other tools for the Post, Editorial and Music/Sound users. 

The Media Editorial Support Technician will partner closely with Studio Technology teams and studio stakeholders to ensure technical support requests and editorial workflow requirements are fulfilled in a timely manner. This position is covered under a collective bargaining agreement - IATSE Local 700.


Technical Support:

  • Hands on technical support for Editorial, Post-production and Sound/Music edit suites and systems, with a specialization in audio video Digital Audio Workstations (DAWs).

  • Maintain Editorial and Post Production Sound equipment inventory and equipment spares, including designated Editorial/Post Production computer workstations, Pro Tools or Avid hardware, and peripherals. 

  • Work closely with Editorial and Post Production staff to troubleshoot ongoing issues with Pro Tools and Avid software and related internally-developed tools.

  • Assist with the support of the Post Production and Editorial storage environment; primarily the Avid Nexis system but also related tools such as Signiant, Storage DNA, Soundminer, etc.

  • Achieve and maintain expert knowledge of existing and future Walt Disney Animation Studios editorial audio and video systems, and related workflows.

Technical Studio Partnership:

  • Work closely with Post Production Sound, Music and Editorial teams to achieve expert knowledge of the data flow between production systems, external venues, and outside vendors.

  • Maintain and build relationships with relevant Editorial and Post Production software hardware vendors (eg. Avid); act as liaison between vendors and Walt Disney Animation Studio users for testing and troubleshooting software versions and upgrades.

  • Partner closely with the broader Studio Technology editorial support team to plan support response and coverage.

Required qualifications:

  • 5+ years of technical and/or engineering experience supporting Pro Tools or similar Digital Audio Workstations (DAWs) in a large studio enterprise environment.

  • Avid Certified Support Representative (ACSR) certification or equivalent experience for Pro Tools, Media Composer and/or Nexis.

  • Proven knowledge of Audio/Video concepts; signal flow, color spaces, common video and audio codecs/formats, common signals such as HD/SDI, AES, analog audio and video.

  • Advanced knowledge of operating system administration (e.g. Windows and Macintosh OS).

  • General knowledge of monitor and display technologies (i.e. LCD, OLED, 2D/3D, etc.).

  • Experience in data transport tools (e.g. Signiant, Faspex, Aspera).

  • Basic knowledge of IP networking infrastructure.

  • Experience calibrating audio systems.

  • Ability to provide project planning; subtasks, bill-of-materials, time/labor, able to re-prioritize when needed.

  • Strong written and verbal communication skills, and analytical problem-solving skills.

  • Ability to physically lift 40lbs.

  • Capability to work flexible hours when needed.

Preferred Qualifications:

  • Avid Accredited Customer Service Representative (ACSR) certification - Elite, Interplay / Media Central and Cloud UX.

  • Prior experience working in Animation, Visual Effects or Live Action entertainment; providing front-end technical user-support for Post Production/Editorial teams and systems.

  • Experience with Post Production Sound–eg. audio recording, mastering, mixing and editing. 

  • Experience calibrating display systems.

Additional Information: 

  • This position is covered under a collective bargaining agreement - IATSE Local 700

  • This position is a daily onsite and in-person role located at Walt Disney Animation Studios in Burbank, California.

  • Based on a 40/hr work week, the pay rate for this role in Burbank, CA, USA is $59.54 to $65.49 per hour, which follows the pay scale agreed upon in the Collective Bargaining Agreement. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.


Walt Disney Animation Studios について:

Walt Disney Animation Studiosは、卓越した芸術性とストーリーテリングを画期的なテクノロジーと組み合わせることで、これまでで最も愛されるたくさんの映画を製作してきた、映画製作者主導のアニメーションスタジオです。WDASは、1937年に初のフルアニメーション長編映画Snow White and the Seven Dwarfsを世に出して以降、2019年に公開された史上最大のアニメーション映画 Frozen 2や、2021年11月に公開される60本目の長編アニメーションEncantoに至るまで、イノベーションと創造性に溢れた実績を築き続けています。このスタジオの時代を超えた作品の中には、Pinocchio、Sleeping Beauty、The Jungle Book、The Little Mermaid、 The Lion King、 Frozen、Big Hero 6 、Zootopiaなどがあります。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、世界をけん引する多様性に溢れた、ファミリー向けエンターテインメントとメディアの国際企業です。当社は、Disney Entertainment、ESPN、Disney Parks, Experiences and Productsを主要ビジネスセグメントとしています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。Disneyは今後もご家族の一人一人に一流の物語と体験を提供できるような作品作りを継承していきます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Walt Disney Pictures という事業部門の一つである Walt Disney Animation Studiosでのお仕事です。

Walt Disney Pictures は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





  • 制作, バーバンク, カリフォルニア州, アメリカ合衆国削除