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Product Management Director

応募後で応募 Job ID 951044BR 勤務地-都市 オーランド, フロリダ州, アメリカ合衆国 / Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Disney Parks, Experiences and Products 掲載日 Apr. 17, 2022

仕事内容:

The Parks, Experiences and Products segment includes Disney’s iconic travel and leisure businesses, which include six resort destinations in the United States, Europe and Asia, a top-rated cruise line, a popular vacation ownership program, and an award-winning guided family adventure business. Disney’s global consumer products operations include the world’s leading licensing business across toys, apparel, home goods, digital games and apps; the world’s largest children’s publisher; Disney store locations around the world; and the shopDisney e-commerce platform.

Based in Orlando, FL and reporting to the Director, Delivery, the Product Management Director will be responsible for delivering digital experiences, commercial products & supply chain solutions Disney’s Consumer Products, Owned & Operated Retail. The Product Management Director should possess a strong business acumen, combined with a passion for eCommerce solutions, experience training and deploying Supply Chain models to production, and the ability to lead cross-functional teams to deliver against the strategic digital product roadmap.

職責/担当・主要業務:

  • Lead the delivery of Digital & Supply Chain experiences for Disney Consumer Products-Retail to improve the Guest experience, which includes:
    • Defining and delivering against the strategic product roadmap
    • Leading a cross-functional team of Product, UX, BA and Technology team members to estimate, design, develop and deploy new products & solutions
    • Partnering with internal stakeholders, including engineers, business operators, analytics, data engineers to identify and collect data inputs to use for training and deploying platform solutions
    • Evaluating and managing external vendors to onboard where applicable
    • Presenting updates to Sr Leaders that highlight the business justification and positive impact to the Guest experience, project status and health updates as well as overall updates on the strategic product roadmap
  • Partner with Commercial teams to identify and evaluate additional business opportunities
  • Coordinate with leads delivering digital and operations projects related to improving the Guest experience and assess how they influence the broader strategic roadmap
  • Lead A/B Testing efforts to identify areas to simplify and improve the Guest experience
  • Partner with Consumer Insights and Guest Services teams to gain a deep understanding of our Guests, including consumer trends and challenges and recommend opportunities to leverage technology to make improvements
  • Partner with Customer Engagement teams to develop a strategic communication plan that delivers the right message at the right time to the Guest, including deploying chatbots/chat capabilities
  • Oversee and participate in proof-of-concepts, prototypes and pilots of emerging technologies that may be leveraged to improve the Guest experience

必須要件:

  • Minimum 7 years’ experience working in digital product management or a related field delivering digital experiences
  • Minimum 5 years’ experience in a leadership role, leading direct reports and cross-functional teams
  • Experience in training and deploying Supply Chain & eCommerce platforms
  • Extensive knowledge and experience in the development of web, native app, and hybrid app products, with a proven track record of delivering complex experiences on time and within budget
  • Desire to innovate relentlessly with a passion for emerging technology and the creative energy to understand how to apply that to solve Guest challenges
  • Experience with Agile software development methodologies and practices
  • Thorough understanding of digital business, financial returns, value drivers, and fiscal management of large-scale, complex product lines/verticals and/or projects
  • Exceptional verbal and written communication and project leadership skills, including an ability to communicate effectively at an executive level
  • Bachelor’s degree required with an MBA strongly preferred

望ましい経験/スキル:

  • Salesforce Commerce Cloud experience preferred
  • IBM Sterling experience preferred
  • Retail store technology preferred


Disney Parks, Experiences and Products について:

Disney Parks, Experiences and Products部門は、テーマパークやリゾートをはじめ、クルーズやバケーションなどの体験、トイやアパレル、書籍、ゲームなどのあらゆる商品を通じて、ディズニーのストーリーやキャラクター、フランチャイズに生命を吹き込むビジネスとしてグローバルに展開されています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Disney Parks Technology Services Co., LLC という事業部門の一つである Disney Parks, Experiences and Productsでのお仕事です。

Disney Parks Technology Services Co., LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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