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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sales & Ticketing Coordinator (Sales Analytics)

応募後で応募 Job ID 846891BR 勤務地-都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 勤務地-国 Disney Theatrical Group 掲載日 Aug. 25, 2021


It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, inclusion, collaboration and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire, but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse and enduring stories through movies, music or live theater, then we want to hear from you.

Disney Theatrical Group is currently seeking Sales & Ticketing Coordinator for Domestic Touring. This position requires an analytical mindset and a proclivity for organization while working with a diverse group of internal and external partners to ensure the continued success of Disney’s North American touring productions.

As Sales & Ticketing Coordinator, you will report to the Senior Manager, Sales & Ticketing. Primary responsibilities include supporting the Senior Manager to maintain and update dynamic pricing models; ensure all sales reporting and touring documents are accurate, timely, and appropriately kept in records; monitor proper programming of pricing memos, event and offer builds, and dynamic price changes; and supporting the Sales & Ticketing and Domestic Touring teams’ relationships with sales partners across North America. In this role, you must work daily with internal partners such as Regional Engagement Directors, Marketing, and Finance and externally with touring presenters, venue box offices, and various third party sales partners, with the goal of the seamless execution of ticketing and touring operations.


  • Contribute to the ticketing operations and yield management responsibilities of all touring productions, including:
    • Partnering with the Senior Manager to maintain, expand and evolve our forecasting and pricing models through data retention, formatting, and modeling
    • Creating all sales reporting documents and monitoring their receipt and fidelity
    • Checking event builds, offer builds, VIP ticket types, and price changes for their proper implementation
    • Developing and proofing direct-to-consumer communications, including offer details and site placement
    • Working directly with box offices across the country and partnering with them for our shared success
    • Assisting in initial pricing decisions and preparation of ticket pricing memos
    • Ensuring proper archiving of final seat maps, settlements, box office reports and other relevant engagement details
    • Communicating ticketing operation details, including house seat allocations, ASL interpreter locations, and ticket proofs to touring company members
    • Managing ticket requests on behalf of the touring team and internal and external partners
    • Maintaining a customer-centric view of the purchase experience to help support touring markets’ consumer flow on behalf of our shows and managing all touring-related guest service outreach
    • Coordinating ticketing needs for occasional opening nights and other special events
  • Cross-train on other DTG productions to ensure team coverage
  • Light travel is required throughout the year
  • Other projects as assigned


  • At least one year of experience or educational equivalent with strong demonstrated Excel skills
  • Well organized, detail-oriented, and able to manage projects independently
  • The ideal candidate is a quick study with a positive attitude, analytical mind, the ability to work well within multiple teams, and a dedicated guest service mindset
  • Commitment to actively being part of and supporting a diverse and inclusive workplace.
  • Demonstrate inclusive behavior and maintaining a safe and professional working environment that fulfills Disney Theatrical Group’s diversity and inclusion efforts (e.g., participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops as required etc.).


  • Preferred experience includes sales & ticketing experience and familiarity with the theatre/entertainment industry, especially with touring markets and presenters
  • A passion for live events, theater and/or the Disney brand is preferred


DISNEY THEATRICAL GROUP (DTG) operates under the direction of Thomas Schumacher and is among the world’s most successful commercial theatre producers, bringing live entertainment events to a global audience of more than 20 million people a year in more than 50 countries. Under the Disney Theatrical Productions banner, the group produces and licenses Broadway productions around the world, including Beauty and the Beast, The Lion King, Elton John & Tim Rice’s Aida, TARZAN®, Mary Poppins, a co-production with Cameron Mackintosh, The Little Mermaid, Peter and the Starcatcher, Newsies, Aladdin, and Frozen. Other successful stage musical ventures have included the Olivier-nominated London hit Shakespeare in Love, stage productions of Disney’s High School Musical, Der Glöckner Von Notre Dame in Berlin, and King David in concert. DTG has collaborated with the nation’s preeminent theatres to develop new stage titles including The Jungle Book, The Hunchback of Notre Dame, Freaky Friday and Hercules. As a part of the recent acquisition of 21st Century Fox, DTP also heads the Buena Vista Theatrical banner which licenses Fox titles for stage adaptations including Anastasia; Moulin Rouge! The Musical; Mrs. Doubtfire and The Devil Wears Prada.

Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice and Marvel Universe Live!, bringing beloved Disney stories and characters annually to over 12 million guests in nearly 50 countries worldwide. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, including The Lion King Experience, a unique holistic arts education program wherein accredited elementary and middle schools produce condensed, age-appropriate JR. and KIDS adaptations of The Lion King.

Disney Theatrical Group について:

The Disney Theatrical Groupは、The Walt Disney Studiosの1部門で、世界で最も成功している商業演劇企業の1つであり、世界中のライブエンターテイメントの製作やイベントのプロデュース、ライセンス販売を担っています。9つのブロードウェイ演目には、現在のブロードウェイ作品のThe Lion KingやAladdin、Frozenなどがあり、世界中で1.6億人を超える演劇ファンに楽しまれています。またこの部門は、ライセンスを通じてDisney on Iceの製作会社であるFeld Entertainmentにライブショーを提供しています。さらに、フルレングス、ジュニア・キッズ向けのタイトルを地域、学校、コミュニティ・シアターのプロダクションにライセンス供与しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Buena Vista Theatrical Group Ltd., のポジションであり、 Disney Theatrical Groupという事業区分に含まれます。

Buena Vista Theatrical Group Ltd. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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  • 事務, ニューヨーク, ニューヨーク州, アメリカ合衆国削除