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Senior Manager - Guest Claims

応募後で応募 Job ID 849190BR 勤務地-都市 キシミー, フロリダ州, アメリカ合衆国 勤務地-国 Walt Disney World Resort 掲載日 Sep. 13, 2021


Seeking a proven manager with the skills and strategic vision to lead a high-paced, highly regulated, and dynamic self-administered claims organization. Responsibilities include the management of all department activities related to the supervision, administration, and disposition of liability claims. This is a highly collaborative role that requires outstanding customer service with an understanding of the importance of brand management. The ideal candidate is an experienced leader who excels in inspiring and developing a team, fosters partnerships, role models exceptional business savvy, and provides business expertise and support.


  • Create and facilitate a culture where cast members can bring their best to work every day and where business challenges are met with a spirit of collaboration and willingness to question the status quo
  • Demonstrate transformative leadership by developing and implementing sound business strategies for optimizing people, processes, systems, and culture to accelerate business performance and drive engagement
  • Provide strategic and tactical leadership skills, taking a concept and driving to implementation
  • Adapt quickly to change and display flexibility and agility when faced with challenges or ambiguity
  • Foster and maintain positive relationships with key stakeholders – executive and operational partners, vendors, excess carriers, and regulatory agencies
  • Drive results through strategic business planning and implementation

Business Acumen
  • Identify opportunities for cost control and optimization
  • Observe industry trends and business needs and consistently evaluate operational processes
  • Interpret and utilize performance metrics and operational indicators to motivate and enhance overall team performance
  • Maintain compliance with state, federal, and industry guidelines
  • Recognize and respond to incidents that have significant exposure
  • Manage claim-level financials and oversee department budget
  • Oversee adherence to excess policies and reporting requirements


  • Florida 620 adjuster license in good standing
  • Proactive communicator with strong written, verbal, and presentation skills who can interface effectively at all levels of the Company and can appropriately influence business results through negotiation, persuasion, and personal presence
  • Ability to demonstrate and exercise excellent judgment where safety is the first priority
  • Proven ability to deliver concise but informative written summaries in memo and presentation format, with appropriate usage of professional grammar
  • Display and role model inclusive behaviors, showing respect for the value of diverse viewpoints, culture, styles, and experience of people
  • Demonstrated ability to handle highly confidential information
  • Ability to manage and effectively prioritize multiple diverse objectives with a keen attention to detail


  • Associate in Risk Management (ARM) Designation
  • Proven Third Party Administrator or Employer Self-Administered auto and general liability claims handling


  • Bachelor’s Degree or a minimum of 10 years of progressive leadership experience in insurance, risk management, safety, or related businesses


  • MBA or equivalent

Walt Disney World Resort について:


The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Walt Disney Parks and Resorts U.S., Inc., のポジションであり、 Walt Disney World Resortという事業区分に含まれます。

Walt Disney Parks and Resorts U.S., Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

応募 後で応募




  • 法務, キシミー, フロリダ州, アメリカ合衆国削除
  • Walt Disney World Resort, キシミー, フロリダ州, アメリカ合衆国削除