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Senior Program Manager, Operations Management

応募後で応募 Job ID 828110BR 勤務地-都市 サンフランシスコ, カリフォルニア州, アメリカ合衆国 勤務地-国 Disney Streaming Services 掲載日 Jul. 25, 2021

仕事内容:

The role of Senior Program Manager is responsible for overseeing stakeholder relationships in direct support of the successful launches and operations of the Disney+, ESPN+ and soon Star+ direct-to-consumer products. The candidate will serve in a leadership capacity and work with stakeholders, executive, and senior managers in the lead up and during marquee events both internally at Disney Streaming and across The Walt Disney Company at-large. In this capacity, the Senior Program Manager will conduct bi-lateral knowledge briefings and assist with issue reporting and tracking.

Qualified candidates have a demonstrated grounding in technical environments and an ability to lead efforts with cross-functional teams in a fast-paced environment, leveraging strong critical thinking and communication skills to align tactical execution with strategic objectives. Though this is a “business relationship management” role, it is based within the Engineering organization and will be dealing with technical issues, so a technical background is essential and a fluency in streaming technologies and concepts is desired. Similarly, this role will be intimately involved in aiding the success of complex, multi-faceted product and feature launches on our platforms, so a background in project management is essential to integrate successfully with the relevant teams.

Lastly, the key stakeholders this role will be initially managing are expected to come from local (in-region) management teams, customer service, marketing and telco/television distribution partners, so relevant experience in those areas is beneficial.

職責/担当・主要業務:

  • Stakeholder management and bi-lateral status reporting and briefings
  • Leadership of marquee direct-to-consumer event preparation and execution
  • Issue tracking and reporting from distributed stakeholders into central support teams
  • Product, partner and feature launch briefings to central support teams
  • Develop, maintain and effectively execute technical and operational iterations throughout the life of project(s)
  • Plan and own internal and external project communications, ensuring effective, regular, exchange of project status and deliverables.
  • Work closely with Marketing, Product, Media Operations, Production Operations, Development, QA and Enterprise Program Management teams
  • Work with EPM, Product and Commerce teams to be sure all requirements are clearly defined and requested in advance of and maintain presence during marquee events
  • Work with analytics and reporting teams to gather metrics for user data
  • Report on user projections (viewing, commerce) and communicate scaling needs to appropriate teams
  • Communicate monitoring expectations and incident management objective adherence
  • Maintain a clear overview of project timelines (gantt charts, spreadsheets, etc.) and progress using task management tools (primarily Jira).
  • Drive event checklist, identify possible issues and clearly communicate them to project stakeholders.
  • Act as voice of Media Operations workstreams amongst internal and third-party groups.
  • Assemble and provide executive summary reporting of overall production environment status.
  • Partner with internal development teams to construct applications and tools used by the operations staff to manage the orchestration and delivery of media content and services.

必須要件:

  • 7+ years of business relationship management experience
  • 5+ years of technical program or project management experience
  • Knowledge of digital media distribution
  • Knowledge and practical experience with the software development life cycle
  • Excellent partner and client management skills
  • Exceptional communications skills
  • Track record of managing complex, multi-team processes
  • Track record of managing high-profile, high-risk projects

望ましい学歴

  • BA/BS required; Advanced Degree preferred

Disney Streaming Services について:

Disney Media & Entertainment Distribution (DMED)は、国際的な事業部門とさまざまな消費者向けストリーミングサービスで構成されており、テクノロジー、メディア配信、広告販売を単一の事業セグメントに統括し、世界中の消費者一人ひとりに応じたエンターテインメント体験を創出・配信しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Disney Streaming Technology LLC, のポジションであり、 Disney Streaming Servicesという事業区分に含まれます。

Disney Streaming Technology LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

応募 後で応募

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  • テクノロジー, サンフランシスコ, カリフォルニア州, アメリカ合衆国削除