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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sr Media Delivery Operations Specialist (LIVE)

応募後で応募 Job ID 876570BR 勤務地-都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 勤務地-国 Disney Streaming 掲載日 Nov. 16, 2021

仕事内容:

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we’re looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

Hulu’s Content Operations team is seeking a Senior Media Delivery Operation Specialist who will be an exceptional addition to our Live TV operations team. As a Senior Media Delivery Operation Specialist for Live TV operations at Hulu, you will serve as a senior technical support point of contact for Live TV operations, drive effective incident management to identify, investigate, and resolve trending issues within the Live TV service, and partner with multiple teams to automate tasks and scale operational efficiency. The right person for this role is experienced with live streaming operations and has a strong familiarity with sports leagues and sports programming. If you are a logical problem solver who thrives on new challenges, is driven to improve operational effectiveness, can troubleshoot on the fly, excels in cross-team collaboration, is highly organized, and has strong communication skills, then this is a great role for you.

職責/担当・主要業務:

  • Function as tier-2 support for Hulu's Broadcast Operations Center, including troubleshooting advanced metadata and signal issues, planning for and executing against key events, applying and enforcing programming rights and schedules, and leading incident management
  • Partner with Product and Engineering teams to drive continuous improvement in tools and workflows by evaluating effectiveness, crafting new feature requests, writing requirements, and performing User Acceptance Testing as needed
  • Ensure quality reporting for channel / signals health data to key partners
  • Ensure metadata integrity by auditing and evaluating against quality standards, fixing as needed
  • “Roll your sleeves up” to assist with daily operational duties, ad hoc projects, monitoring, etc. as needed
  • Perform 24/7 on-call duties at least 1 week per month, as part of team rotation

必須要件:

  • 4+ years experience in live streaming/OTT operations
  • Strong sports knowledge that facilitates quick, informed decisions about sports content (blackouts, extensions, metadata, etc.)
  • Excellent technical skills, including reading APIs, swagger docs, XML/JSON objects, and an ability to quickly pick up on new technical skills
  • Strong understanding of live video streaming technology (codecs, ABR formats including HLS and DASH, SCTE-224/35 schedule and signaling data, transport / delivery tech, etc.)
  • Strong project management skills and the ability to balance multiple projects at one time without need for constant oversight
  • Solid written and verbal communication skills
  • Able to make decisions and build workflows based on data, in pursuit of continuous improvement to process and efficiency
  • Incident Management experience

望ましい経験/スキル:

  • Experience with logging/monitoring software such as Kibana and DataDog ∙ Basic BASH or Python scripting ability
  • Experience constructing complex SQL and database queries
  • Familiarity with Agile and Scrum methods

その他:

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.


Disney Streaming について:

Disney Media & Entertainment Distribution (DMED)は、国際的な事業部門とさまざまな消費者向けストリーミングサービスで構成されており、テクノロジー、メディア配信、広告販売を単一の事業セグメントに統括し、世界中の消費者一人ひとりに応じたエンターテインメント体験を創出・配信しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Disney Streaming Services LLC, のポジションであり、 Disney Streamingという事業区分に含まれます。

Disney Streaming Services LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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