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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Sr Representative, Philanthropy Ops

応募後で応募 Job ID 884252BR 勤務地-都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 勤務地-国 The Walt Disney Company (Corporate) 掲載日 May 25, 2022 柔軟な働き方の種類 ハイブリッド、リモート可

- この職務はハイブリッドで、従業員は勤務時間の一部を会社の指定した場所で勤務し、残りの時間をリモートで勤務します。資格のある者は一定の状況下においてリモートが可能な場合があり、許可を受けた従業員は継続的にリモートで勤務することになります。


At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks including Disney+.

The Enterprise Social Responsibility team is an important part of The Walt Disney Company’s story. We are responsible for defining the Company’s global CSR and ESG philosophy, strategy, and priorities, including oversight of philanthropy and sustainability. Disney has a long and enduring social responsibility legacy and believes social responsibility is a long-term investment that serves to strengthen our operations and competitiveness in the marketplace, enhance risk management, attract and engage talented employees, and maintain our reputation. Disney is committed to providing comfort, inspiration, and opportunity to children and families around the world through cash and in-kind contributions, volunteerism, and our signature social impact programs, and to reducing our environmental footprint and focusing on conservation as we operate and grow our businesses.

Corporate Social Responsibility is looking for a talented software expert to join a team of system specialists administering CyberGrants, a SaaS solution that is the global enterprise-wide system of record for Disney’s charitable contributions, employee volunteerism, and matching gifts. This team is responsible for enhancing and sustaining the system and supporting its users.


  • Perform technical system sustainment
  • Maintain system data integrity
  • Provide operational program services
  • Respond to system-related needs in all areas of system functionality: contribution management, Disney VoluntEARS, Disney Conservation Fund, matching gifts, organization nominations, and all programs and processes powered by the platform
  • Collaborate with other system admins to implement and support system enhancements designed to simplify and improve user experience
  • Perform user training and prepare training guides and reference documentation
  • Collaborate with system manager to provide feedback, make recommendations, and develop solutions based on system usage, process assessment, user feedback, and program manager requests
  • Maintain prioritized system and program maintenance schedule for updates and support required at specific times throughout the year to manage philanthropic programs and business processes
  • Collaborate with CyberGrants, Disney I.T. resources, program managers, and other stakeholders as needed to accomplish tasks in a timely, efficient and accurate manner
  • Respond to user questions and issues. Develop training materials and conduct training sessions for new users or when new system-wide functionality, enhancements, or business processes are implemented
  • Cross-train with CyberGrants admin team members performing key roles in critical areas such as SAP processing, Excel and Tableau reporting, and other key stakeholder support services. Maintain familiarity, present, and participate in cross-training to develop a skill-set across all aspects of the CyberGrants system as well as integrated systems (e.g. SAP AP feed, SAP & Workday HR feeds, park ticket system feed, etc.)


  • Minimum 3 years professional/related experience
  • Knowledge and experience with web development and design, HTML, Javascript, and CSS
  • Knowledge and experience with Tableau and Microsoft products, especially Excel
  • Experience with database management
  • Project and process management skills
  • Experience with customer service
  • SAP experience a plus
  • Ability to multi-task, problem-solve, be organized, work independently, attention to detail, work under deadlines
  • Ability to build strong professional relationships and interact comfortably with all levels of management
  • Professional demeanor and flexible approach to shifting priorities
  • Demonstrate excellent verbal and written communication skills


Bachelor’s degree in computer science, information technology, or equivalent experience



The Walt Disney Company (Corporate) について:

The Walt Disney Companyでは強力なブランドが集結し、最も革新的で、広範囲にわたる影響力と尊敬される企業をグローバルで構築しています。記憶に残るエンターテインメントと体験の裏では、才能ある人材で構成された多種多様なビジネスサポートチームが、ディズニーの比類なきストーリーに生命を吹き込むために尽力しています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Disney Worldwide Services, Inc. という事業部門の一つである The Walt Disney Company (Corporate)でのお仕事です。

Disney Worldwide Services, Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





  • 社会的責任, ニューヨーク, ニューヨーク州, アメリカ合衆国削除