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Systems Engineer II

応募後で応募 Job ID 979840BR 勤務地-都市 Manhattan Beach, カリフォルニア州, アメリカ合衆国 勤務地-国 Lucasfilm 掲載日 Jun. 02, 2022 柔軟な働き方の種類 ハイブリッド

- この職務はハイブリッドで、従業員は勤務時間の一部を会社の指定した場所で勤務し、残りの時間をリモートで勤務します。

仕事内容:

We are looking for a Systems Engineer II who reflects the innovative spirit, creative talent, production excellence, collaborative mindset and passion for great filmmaking that define Lucasfilm.

The Systems Engineer II is responsible for local and global support of Production technology service infrastructure including networking, storage and servers. They will be embedded with the Lucasfilm Production Technology Team and assist/liaise directly with remote Production support teams in the UK, LA or any other active production location.

They will have a dotted line into the larger Technology Team Leads and Managers in San Francisco to ensure that systems are deployed, managed and maintained in line with Operational Standards and follow security best practices for the company.

The Systems Engineer II will actively work on behalf of Production technology to manage tasks and issues through the Lucasfilm team or actively troubleshoot and resolve on their own, as well as work on R&D efforts to ensure new technologies are researched and deployed to solve problems for our Productions.

職責/担当・主要業務:

  • Manage, Maintain and support various systems, servers and services on behalf of Production Technology including (but not limited to):
    • Network devices such as switches and Firewalls
    • Wifi Infrastructure, including on set devices and access points.
    • Network attached storage device management.
    • Enterprise Class Servers
  • Contribute to larger Production technology projects as required, including R&D efforts around emerging technologies that help solve production challenges.
  • Act as the primary technical support responder to Perform troubleshooting to isolate, diagnose and resolve complex network / storage problems.
  • Produce detailed implementation instructions or carry out required changes to complete tasks/projects, resolve incidents/problems, and for changes/improvements requested by management and the architecture teams.
  • Implement and maintain effective service monitoring, maintenance programs, and foundational system design with a Production perspective.
  • Work closely with other technical groups to ensure that IT standards and technologies are in line with the overall technical direction and security posture of Lucasfilm and its companies.
  • Write functional requirements/specifications documents and update/maintain all documentation requested by management
  • Provide Excellent Customer Service Support, including clear verbal and written communications,
  • Must be available via mobile phone or participate in off hours support of the global Production team.
  • Must be available to travel, including internationally as needed, sometimes on short notice.

必須要件:

  • Technical:
    • Required:
      • 4 to 5 years of experience in network and storage administration with enterprise level hardware and software.
      • Knowledge of routers, firewalls, switches and related network and security equipment and appliances in a multiprotocol environment, including but not limited to: Ruckus, Fortinet, Pulse Secure
      • Knowledge of Enterprise / Mid Tier storage systems such as Netapp, QNAP, configuration and management using the CLI.
      • Have a strong understanding of IT security concepts, procedures and implementations.
      • Proven experience designing, building, automating and supporting large-scale technical infrastructure in a multi-site, multi-platform environment.
      • Ability to learn new applications and systems on the job is required.
      • Thorough knowledge of system performance issues and tuning.
      • Experience in integrating systems into monitoring and alerting systems such as Zabbix.
    • Preferred:
      • Associates or Bachelor's degree in Computer Science, Information Technology or a similar degree prefered.
      • Solid working knowledge of Apple / Microsoft and / or Linux Operating Systems and how they work with back end systems in an enterprise environment.
      • 3+ year’s experience with high performance review pipeline technology, including streaming protocols, editorial infrastructure and production toolsets and workflows a plus
      • A deep understanding of Movie and/or Episodic TV Production workflows and approaches will be a plus.
      • Detailed understanding of VMWare, GCP and AWS virtualization environments running Windows hosts, including virtual desktop, virtual server implementations a plus.
  • Non-Technical:
    • A clear and concise communicator, written and verbal, with the ability to keep end users informed of progress and managers informed of requests.
    • An effective self-driven team player with a proven ability to resolve problems professionally and systematically.
    • Passionate about delivering rigorous follow-through on assigned tasks.
    • An agile, flexible and quick thinker: this is an energetic, dynamic environment requiring an ability to adapt to rapidly changing requirements.
    • Must be able to Lift up to 50 lbs.


Lucasfilm について:

Lucasfilmは、映画、テレビ、デジタルエンターテインメント製作の分野におけるグローバルリーダーです。モーションピクチャーやテレビの製作に加えて、Lucasfilmは視覚効果、音響のポストプロダクション、最先端デジタルアニメーション、インタラクティブ・エンターテインメント・ソフトウェア、STAR WARSやINDIANA JONESのフランチャイズなどエンターテインメント資産の売買活動などを行っています。Lucasfilm Ltd.は北カリフォルニアに本部を置いています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Lucasfilm Ltd. LLC という事業部門の一つである Lucasfilmでのお仕事です。

Lucasfilm Ltd. LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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