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Director - Catering Food & Beverage

応募後で応募 求人コード 808611BR 勤務地-都市 Celebration, フロリダ州, アメリカ合衆国 勤務地-国 Parks, Experiences and Products 掲載日 Jun. 10, 2021

仕事内容:

Director, Catering Food and Beverage

職責/担当・主要業務:

The Director of Catering responsibilities include leading the Catering Organization and the execution of approximately 100,000 events annually at Walt Disney World. Operating as an expert in understanding, maintaining and increasing the service, consistency and product quality levels in the company’s Group and Convention businesses.

Develop key relationships throughout the Walt Disney World organization including Director of Sales and Services, Resort and Park GM’s, F&B GM’s, Culinary Directors. Partner on the development of new projects and concepts to enhance the overall Group and Convention Business. Display a passion for and knowledge of the Rooms/Resorts, Foods/Beverage and Theme Park/Admission Operations and assists with the vision, planning and implementation to continually raise the bar on product, presentation and service. Develops processes with areas at Walt Disney World to enhance productivity, speed, efficiency, and increase product quality and service delivery.

Works directly with Finance to ensure appropriate revenue and profitability metrics are used to evaluate the different lines of businesses as well as participates with the area’s Project Manager on Union related issues including negotiations to drive strategic value for the guest and business results. Executes against the Group/Convention Sales and Services strategic and tactical initiatives that support the annual business plan. Develops business and service objectives to drive additional F&B revenue.

Directly involved with the appropriate training team to identify developmental opportunities for our leaders and cast members including Culinary and Catering training. Partner in develop of succession planning and talent talks process for the culinary and catering operations team members in partnership with the appropriate operating area. Manages the development and sustainability of guest/client standards and measurements that drive consistency and exceptional guest/client service. Regularly interacts with internal and external clients to create, manage and enhance overall key relationships in the Group and Convention business. Leads high performing teams of professionals in the Catering Organization in order to provide overall client satisfaction.

Reports to Vice President of Sales and Services and Events. Participates as an active member of the Culinary Food & Beverage Leadership Team.

必須要件:

  • Minimum 8 years leadership experience
  • Proven strong experience leading and developing high caliber work team
  • Demonstrate strong written and verbal communication
  • Demonstrate problem solving and decision-making skills
  • Demonstrate strong relationship and influencing abilities
  • Demonstrate strong strategic and analytic skills
  • Demonstrate strong client management and partnering abilities
  • Demonstrate working knowledge of WDW Global, Food & Beverage, and Loss Prevention Standards, adherence to R.C.I.D. requirements, State of Florida DBPR and WDW Food Safety & Cast/Guest Safety Standards
  • Demonstrate ability to influence thinking and apply complicated strategies
  • Demonstrate strong knowledge of Food & Beverage and Catering Operations as well as processes and workflows

望ましい経験/スキル:

  • Proven career experience within the Walt Disney World Company and regular interface with non-Disney companies/organizations
  • Proven Culinary Experience
  • Proven knowledge of Walt Disney World and the Walt Disney World Company organizational structure

望ましい学歴

  • Bachelor’s degree or equivalent preferred

Parks, Experiences and Products について:

Parks, Experiences and Products部門は、テーマパークやリゾートをはじめ、クルーズやバケーションなどの体験、トイやアパレル、書籍、ゲームなどのあらゆる商品を通じて、ディズニーのストーリーやキャラクター、フランチャイズに生命を吹き込むビジネスとしてグローバルに展開されています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

これは Walt Disney Parks and Resorts U.S., Inc., のポジションであり、 Parks, Experiences and Productsという事業区分に含まれます。

Walt Disney Parks and Resorts U.S., Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。

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