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Senior Manager, Technology - Technical Product Management

応募後で応募 Job ID 10017414 勤務地-都市 Celebration, フロリダ州, アメリカ合衆国 勤務地-国 Disney Parks, Experiences and Products 掲載日 2023/03/13


JOB SUMMARY: Disney isn’t just another job; it’s a career. We are a leading entertainment company that offers the best of the best! We believe in rewarding outstanding work, developing employees’ careers, and building long-term relationships with our guests. As a Sr. Manager of Technology at Disney; you will have the opportunity to combine your passion for technology and customer experience to build compelling and delightful experiences for our valued guests.

We have an exciting opportunity for a “hands-on,” data-driven Sr. Manager leader that enjoys the challenges of collaborating to drive results that are pivotal to our Disney Parks, Experiences, and products. The team is responsible for supporting the technology product roadmap behind our beautiful state-of-the-art parks, retail stores, and hotels in US and International parks. The team develops technology such as Payment, Inventory Management, Sales services, and more! As a Sr. technology manager- Technical Program Management, you will work closely with multiple teams – Engineering, product management, finance, and operations to define roadmaps and requirements and ultimately measure results for critical guest initiatives.

Primary responsibilities:

  • Drives capability roadmap and defines operational excellence for Program & Project management team.
  • We are developing a vision for Program & Project management that improves our processes and overall effectiveness.
  • Influences, coaches, and mentors beyond the own scope of the Team
  • Provides customer and leadership support through program/project management.
  • Mentors front-line, project managers, and Program Managers regarding all aspects of the project life cycle and project management discipline.
  • Acts as a liaison between business users and the implementation team, communicating appropriately and effectively with co-workers, customers, and supervisors, maintaining awareness of project status and any potential delay, situation, or concern that may affect the outcome of the projects.
  • Conducts Program/project meetings at leadership and executive director levels. Develops and manages a project change control process as needed to ensure the project team operates within the scope of the change approval process.
  • Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated. Reevaluates current resources to determine project resource surplus and shortfalls.
  • Establishes clear ownership of program/project, ensures team members have the tools needed, and provides timely feedback.
  • Proactively communicates portfolio status, issues, and risks to executive leadership.
  • Conducts regular status meetings with all stakeholders, continuously keeping the stakeholder’s needs and requirements in view.
  • Works collaboratively with Engineering leaders to maintain thorough knowledge of product capabilities, and to ensure that all communications between program/project teams and its stakeholders are precise.

Skills, Knowledge, Experience, Education Required:

  • Four-year college degree in Information Technology, Business, or related field or relevant work experience.
  • Five to seven years of Project & Program management experience, we are managing diverse teams and complex projects.
  • Knowledge of Project Management Institute (PMI) principles.
  • Proficiency in Program management methodologies, including the Project Management Institute (PMI) PMBOK and Agile.
  • Proficiency with Program management tools and software packages.
  • Experience in delegation management.
  • Experience in mentoring Managers and individual contributors (TPMs)
  • Proficiency in establishing project management processes.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to establish and maintain effective working relationships with other Information Technology departments and operational customers and departments.
  • Ability to elicit cooperation from senior management and other departments.
  • Experience in synthesizing complex or diverse project data and information.

Disney Parks, Experiences and Products について:

Disney Parks, Experiences and Products部門は、テーマパークやリゾートをはじめ、クルーズやバケーションなどの体験、トイやアパレル、書籍、ゲームなどのあらゆる商品を通じて、ディズニーのストーリーやキャラクター、フランチャイズに生命を吹き込むビジネスとしてグローバルに展開されています。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、世界をけん引する多様性に溢れた、ファミリー向けエンターテインメントとメディアの国際企業です。当社は、Disney Entertainment、ESPN、Disney Parks, Experiences and Productsを主要ビジネスセグメントとしています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。Disneyは今後もご家族の一人一人に一流の物語と体験を提供できるような作品作りを継承していきます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Walt Disney Attractions Technology LLC という事業部門の一つである Disney Parks, Experiences and Productsでのお仕事です。

Walt Disney Attractions Technology LLC は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





  • テクノロジー, Celebration, フロリダ州, アメリカ合衆国削除