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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Disney Hospitality Leadership Program, Custodial Operations 2023- 2024

応募後で応募 Job ID 10039452 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Walt Disney World Resort 掲載日 2023/01/26


“We make magic.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Be a part of an innovative team and culture

We deliver the best theme park experience in the world. Our Park Operations Disney Hospitality Leadership Program participants oversee a theme park operation with an emphasis on Guest service and safety, courtesy, efficiency, inclusion, and show elements. Our team takes delight in ensuring that the magic of Disney shines through for all our Guests to enjoy our entertainment offerings, enabling Guest satisfaction and financial success.

The Disney Hospitality Leadership Program is a robust 12 month learning and development opportunity for college seniors, graduate students, and recent graduates to work in a leadership role.  Participants will learn from top leaders in the hospitality industry, gain hands-on experience, and participate in Disney leadership classes.

A Day in the Life

Custodial: Ensure Guest and Cast Member locations are show ready and cleaned to standards. You will work closely as a team to accomplish daily service of Guest-facing and Cast-facing areas. Develop, coordinate, and inspect daily assignments to ensure proper service is provided in a timely manner. You will also partner with leaders from other lines of business as well as vendors to ensure exceptional service.

What are we looking for

  • A self-starter who enjoys making day-to-day operational decisions in line with Guest, Cast Members, and financial expectations.
  • Able to foster, build and maintain relationships to best communicate and interface with Guests, front-line Cast Members, partners, vendors, leaders, and peers in other lines of business as a point-of-contact for day-to-day operations.
  • Empowered to inspire, recognize, monitor performance, coach, and develop front-line Cast Members from different cultures, backgrounds and styles.

What You Bring to the Role

  • Minimum one year demonstrated leadership experience.
  • Knowledge of the theme park industry and a passion for delivering an outstanding service experience
  • Demonstrated problem solving and decision-making skills.
  • Demonstrated strong written and organizational skills with attention to detail.
  • Proven ability to function effectively in a team environment.
  • Demonstrated strong computer proficiency within a Windows environment.

Required Education

  • College Senior, recent graduate, or Graduate level student

Preferred Training/Education:

  • Prior or current experience with The Walt Disney Company
  • Demonstrated multilingual skills, particularly Creole, Portuguese, Spanish, and Vietnamese
  • Majoring in business, hospitality management or related

Internship Eligibility:

  • At the time of application, must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past twelve (12) months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age.
  • Must possess unrestricted work authorization.
  • Must provide full work availability.
  • Must provide own transportation to/from work.
  • Must be compliant with The Disney Look appearance guidelines​.

Program Length: This is a 12- month program. The approximate dates of this program are June 2023 through June 2024. Participants must be fully available for the duration of the internship.

Housing: This program is based in Orlando, Florida. We provide limited housing opportunities please go to the American Campus Communities, for more information.  click here​ ​

Walt Disney World Resort について:


The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





  • 運営, Lake Buena Vista, フロリダ州, アメリカ合衆国削除