DISNEYのManager - Labor & Cast Experience Skip Navigation
The Walt Disney Company: Be Part of the Story

Be Part of the Story

Manager - Labor & Cast Experience

応募後で応募 Job ID 10039080 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Walt Disney World Resort 掲載日 2023/01/31


Manager, Labor & Cast Experience is the leader in Workforce Management that serves as the point of integration and contact for EPCOT and Walt Disney World Catering, including one VP and four GMs/Directors. This role reports to the Sr. Manager Labor & Cast Experience


  • Be the subject matter authority of and drive improvements in scheduling, staffing, deployment, time recording and attendance management
  • Strategically align staffing needs for multiple LOBs to business demand
  • Point of integration for EPCOT Vice President/General Managers and Catering Director for all scheduling and hourly staffing needs
  • Direct leadership of 5 salaried labor managers and indirect leadership of 20+ NUH (Non-union hourly) schedulers and scheduling/deployment specialists
  • Provide technical and career development for labor managers
  • Partner with training to ensure candidate flow and capacity are aligned based on fluctuating needs
  • Drive strategy and tactics that advance labor while ensuring the Cast experience is positive
  • Lead project management of logistics for new offerings and expansions including coordination of all supporting partners and operations
  • Ensure compliance with Services Trade Council Union contractual union agreements

Basic Qualifications:

  • 5+ years of Workforce Management experience
  • 3+ years of leading direct reports
  • Shown knowledge of labor, deployment and time recording systems
  • Ability to supervise and translate analytical results into clear recommendations for a variety of audiences and business needs
  • Excellent communication and influencing skills
  • Ability to tell the right story using data and analytics in order to recommend solutions to your clients
  • Confirmed project management, process improvement, and client support experience

Preferred Qualifications:

  • 5+ years of leadership experience
  • Experience creating and communicating senior level presentations
  • Creativity in problem solving and solution development
  • Experience with GEMS, Excel (Pivot Tables, Formulas, etc), PowerPoint, Teams.
  • Bachelor's degree or equivalent and relative work experience



Our Benefits: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits 

Walt Disney World Resort について:


The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





  • テーマパーク運営, Lake Buena Vista, フロリダ州, アメリカ合衆国削除