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Medical Services Manager

応募後で応募 Job ID 10013710 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Disney Cruise Line 掲載日 2022/09/22 柔軟な働き方の種類 ハイブリッド

- この職務はハイブリッドで、従業員は勤務時間の一部を会社の指定した場所で勤務し、残りの時間をリモートで勤務します。


The desire to help people is in your bones: That’s why you are a Registered Nurse. Imagine how great it would be to use your skills to help the people who “make the magic” at Sea. By becoming a Disney Cruise Line Medical Services Manager (RN), you would be joining a group of shoreside medical professionals dedicated to facilitating and supporting our medical Crew in the care of our Guests. The work is fast paced, varied each day, and requires periodic travel aboard ship. If you have superior computer skills, keen attention to detail, award-winning partnership & communication skills and a willingness to travel when needed, with the energy, experience and desire to join our “Crew”, please apply today!


The Medical Services Manager is the shore side partner to the shipboard Medical Services Operating Participant - who provide the medical team staffing and equipment/supply formulary, and manage the daily operations of the shipboard Health Center.

As a Medical Services Manager, you would provide overall support to the Medical Services Operating Participant. This will include case management to the ships during medical emergencies providing guest service and family assistance during Guest/Crew medical emergencies; medical case management of Crew cases including the approval of medical certification for new and returning Crew; and purchase support for supplies and equipment requests.

Every day as a Medical Services Manager for Disney Cruise Line many be slightly different however on most days your overall responsibilities will be:

You Will:

  • You will provide 24/7 assistance in medical evacuation arrangements, and one-to-one Crew care assistance services

  • Provide facets of strategic direction and hands-on management and support for the Shipboard and Island medical operations

  • Managing in partnership with the Medical Services Operating Participant staffing and logistics of contracts and coverage of providers

  • Prepare for internal and external audits of the medical center including Bahamas Maritime Authorities, Coast Guard

  • Maintain consistency within the fleet and appropriate non-medical LOG

  • Uphold the general safety management responsibilities specified in the Safety Management System for areas of responsibility

  • Maintaining case management for medically disembarked Crew ashore

  • Provide support in reviewing of applicant/returning Crew Physicals to determine if medical certificates meets ILO/IMO requirement

  • Verify vaccination status of those embarking the ship

When it comes to specific Guest Care, you will:

  • Work with Shore side and Shipboard Guest Service to monitor Guest letters; identify trends, take action as appropriate during a Guest medical debark or other medical situation

  • Provide 24/7 assistance in medical evacuation arrangements, and one-to-one guest and family assistance services.

  • Assist in leading indirect reports to define, communicate and achieve specific goals in the areas of Guest Satisfaction, operational and financial excellence and productivity.•

  • Maintain Medevac providers list and monitor availability to respond.

When it comes to specific Operating Participant Management, you will:

  • Manage the relationship and function collaboratively with the Medical Services Operating Participant

  • Monitor Medical Services Operating Participant compliance with contract including the rotation of MDs and RNs per services agreement

  • Train contracted nurses and physicians on Safety MS and Operating Guidelines

When it comes to Medical Operations, you will:

  • Manage the list of onboard medical equipment including Automated External Defibrillators (AEDs)

  • Ensure all maintenance is performed on medical equipment on board, (Including AEDs)

Basic Qualifications:

  • A Bachelor's degree

  • Active Florida Registered Nurse license

  • A Florida Driver's license

  • Experience in technical writing and produce operational documents

  • Ability to be flexible with work schedule, including weekends and holidays

Preferred Qualifications:

  • Proven experience and understanding of the Maritime industry Knowledge of cruise line operations and global healthcare services

  • Minimum 5 years' experience in a position with increasing responsibility; experience in healthcare management or process improvement

  • Strong administration background with ability to flex to clinical functions

  • Business and medical acumen

Required Education :

  • A Bachelor’s degree

  • Active Florida Registered Nurse license

Preferred Education :

  • MSN or MBA

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.



Disney Cruise Line について:

クルーズ客船業界のトップに位置するDisney Cruise Lineは、家族が集まれる場所、大人が元気になれる場所、子供たちが不思議な世界を体験できる場所といったDisneyの世界観溢れる体験を提供しています。乗客は港を出発し、カリブ海やバハマ、アラスカやヨーロッパなどへの刺激的な旅を味わえます。Disney Magic、Disney Wonder、Disney Dream、Disney Fantasyの名がついた4つのクルーズ船に乗って、バハマにあるDisneyのプライベートアイランド、キャスタウェイ・ケイを目指します。クルーメンバーは、Disneyならではのストーリーテリングや家族で楽しめる体験型エンターテイメント等、他に類をみないサービスを乗客に提供します。

The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、メディア・ネットワーク、パーク&リゾート、スタジオ・エンターテイメント、コンシューマ・プロダクツ、インタラクティブ・メディア事業を扱う、多角化したファミリー向けエンターテイメントとメディアのグローバルカンパニーです。1920年代に小さなアニメーション・スタジオとしてスタートしたディズニーは、今日のエンターテイメント業界において世界中の人々に愛される存在となりました。今後もお客様一人ひとりに最上のストーリーと体験を提供できるような作品作りを継承し、40カ国以上で従業員とキャストメンバーが一丸となり、ディズニーエンターテイメント体験を創出していきます。

このポジションは Magical Cruise Company, Limited という事業部門の一つである Disney Cruise Lineでのお仕事です。

Magical Cruise Company, Limited は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





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