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Be Part of the Story

Senior Operations Manager

応募後で応募 Job ID 10043854 勤務地-都市 Lake Buena Vista, フロリダ州, アメリカ合衆国 勤務地-国 Walt Disney World Resort 掲載日 2023/03/16


As a Senior Operations Manager for Distribution Services, you will be a leader of leaders, providing operational, strategic, tactical, and technology expertise. You will be responsible for the Food & Beverage, General Supply, and Long-term Storage operations. In addition to day-to-day distribution responsibilities, you’ll also be tasked with direct management of Food Safety and The Warehouse Management System.

This position will report to the Manager-Distribution Services.

Job Requirements

  • Implement/drive continuous operational improvements based on analytical data and cast/employee/client feedback
  • Supervise and monitor daily activities in all operations (F&B, Gen Supply, Long-term Storage)
  • Mentor and support implementation of initiatives that improve safety performance; deliver safety training; be a role model for safety awareness in all operations; implement corrective action plans as needed
  • Be responsible for the food safety program and annual certification audit
  • Cast/employee regulatory training
  • Understand and be able to operate within local Warehouse Management System; system super-user
  • Direct report (salaried leader) development
  • Lead hourly hiring process; anticipate staffing needs and scheduling requirements
  • Workflow scheduling and partnership with vendors/suppliers
  • Monitor daily operational metrics such as fill rate, order accuracy, management of late and ER orders, etc.
  • Manage annual operating plan (AOP) for the area including labor and operating expenses; capital/direct purchase needs for all operations
  • Ensure compliance with all operating guidelines, safety regulations, and the local union contract
  • Coordinate environmental initiatives to reduce landfill disposals
  • Monitor individual and team performance measures; develop productivity improvement initiatives; lead performance management accountability for all operations
  • Develop key internal/external partnerships
  • Develop and present projects, initiatives, investigations, training, etc. to various internal/external groups

Basic qualifications

  • 3+ years of leading in a supply chain, logistics, or related field
  • Organizational and time management skills
  • Computer proficiency to include Windows and Microsoft Suite
  • Demonstrated problem-solving skills, as well as continuous improvement process skills
  • Ability to manage conflict/resolution
  • Ability to be flexible with work schedule, including nights, weekends, and holidays
  • Proven experience and strong understanding of operational systems, with a preference for WMS systems
  • Strong Customer Service orientation

Preferred Qualifications

  • Demonstrated budget and scheduling management skills
  • Bi-lingual (Spanish a plus)
  • Experience in the application of Lean Manufacturing Principles
  • Experience in leading in a union environment
  • Project management skills and ability
  • Understanding of 5S and KAIZEN principles
  • Leading of salaried leaders

Required Education

  • Bachelor's degree in business, logistics, supply chain, or related field

Preferred Education

  • Master's degree or equivalent
  • PMP

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

#LI-ML3, safety22, #DPEPFLA

Walt Disney World Resort について:


The Walt Disney Company について:

The Walt Disney Companyおよびその子会社・関連会社は、世界をけん引する多様性に溢れた、ファミリー向けエンターテインメントとメディアの国際企業です。当社は、Disney Entertainment、ESPN、Disney Parks, Experiences and Productsを主要ビジネスセグメントとしています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。Disneyは今後もご家族の一人一人に一流の物語と体験を提供できるような作品作りを継承していきます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Walt Disney Parks and Resorts U.S., Inc. という事業部門の一つである Walt Disney World Resortでのお仕事です。

Walt Disney Parks and Resorts U.S., Inc. は雇用において均等な機会を提供しています。人種、肌の色、宗教、性別、国籍、性的指向、性自認、障害、又は保護を受けている退役軍人であるという立場に関わらず、応募者を選考します。Disneyは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。





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