Hospitality - Housekeeping Host F/H/NB - CDD/CDI
応募後で応募 Job ID 1033653BR 勤務地－都市 Marne-la-Vallée, フランス共和国 勤務地－国 Disneyland Paris 掲載日 2023/01/19仕事内容:
Representing the fifth largest hotel hub in France, our 7 theme hotels are an integral part of the guest experience during a stay at Disneyland® Paris. Ranging from 2-star to 5-star, our hotels offer a variety of services: luggage handling, reception, room service, dining options, swimming pools, etc. Anticipating client needs and providing personalized service, paying careful attention to details, we ensure guest satisfaction by striving for service excellence at all times. Your day-to-day responsibilities The Housekeeping department is essential for creating an experience that meets guest expectations. You will join one of the 20- to 40-person teams that contribute to the cleanliness of our 7 hotels.
職責／担当・主要業務:
Your duties will be:• Participating in cleaning our hotels’ common areas (corridors, lobbies, etc.)
• Cleaning restrooms (toilets, sinks, etc.) and emptying litter bins
• Ensuring that outdoor public areas are clean and tidy
• Using a high pressure washer and floor cleaning machines (internal training is available if necessary)
• Participating in the reception and stocking of deliveries with the help of a forklift
• Delivering costumes or laundry to guests or employees
• Participating in moving furniture and elements of room decoration
• Creating personalised interaction with our guests (parents and children) in relation with the theme of your hotel
• Delivering various guest requests to rooms (additional pillows, infant cot, etc.)
• Orienting guests and improving their experience by offering alternative solutions or advice: you are “the” person who will enhance their stay
• You could be asked, occasionally, to clean rooms or change a bed
Do you have the right profile?
• You are very energetic, cheerful and interested in developing your customer service skills in an international context
• A first work experience is ideal, but not required
• This position requires walking and standing for long periods, intensive use of stairs as well as carrying heavy loads
• You will work both inside and outside in all weather conditions (winter, summer, etc.)
• You speak very good French or English (level B2) as well as intermediate level French or English (B1) and a third European language would be a plus
• You are available to work weekday, weekend, and holiday shifts in the hours between 7 am and 0.30 am
The Disneyland Paris difference
• The opportunity to gain experience in an international context and manage complex situations
• With over 77% occupancy rates in our hotels, every day is a new adventure and there is no such thing as routine
• A chance for professional and personal development thanks to a decentralised management approach
• A comprehensive integration session and intensive on-the-job training cover (nearly!) every eventuality
• And, especially, a chance to work in an exceptional multicultural environment, all concentrated on one site
So… are you ready for a fantastic human adventure?
Come join 16,000 colleagues (Cast Members) who all share one and the same objective: making Disney magic come alive for our 15 million annual guests.
You provide the talent, and we’ll provide the means to make it shine. Apply today!
その他:
These contracts are only for permanent positions 35h/week Monday to Sunday.The interviews will be held virtually (only) for positions located in Marne-La-Vallée.
Disneyland Paris について:
Disneyland® Parisは夢がまさしく現実になる会社です。当社のキャストは、オンステージとバックステージでありとあらゆる職務を遂行しています。キャストの使命は「2つのテーマパークと7つのホテル、さらにはDisney Villageにわたり、一人ひとりのゲストに忘れられないDisney体験を提供する」ことです。チームの情熱と熱意が、ここをヨーロッパでもっとも人気の観光地の1つにしました。
夢を実現するには、さまざまな責任が伴います。当社のリゾート施設においては、長期的な開発は持続可能な観光モデルに基づくものでなければなりません。当社は重要な社会的責任と環境への責任にコミットし、当社の従業員と関係者が継続的に関与することでこの責任を果たします。
The Walt Disney Company について:
The Walt Disney Companyおよびその子会社・関連会社は、世界をけん引する多様性に溢れた、ファミリー向けエンターテインメントとメディアの国際企業です。当社は、Disney Entertainment、ESPN、Disney Parks, Experiences and Productsを主要ビジネスセグメントとしています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。Disneyは今後もご家族の一人一人に一流の物語と体験を提供できるような作品作りを継承していきます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは EURO DISNEY ASSOCIES SAS という事業部門の一つである Disneyland Parisでのお仕事です。