Entertainment Systems Application Admin; Disney Live Entertainment
応募 後で応募 Job ID 10118715 勤務地－都市 アナハイム, カリフォルニア州, アメリカ合衆国 / キシミー, フロリダ州, アメリカ合衆国 勤務地－国 Walt Disney Imagineering 掲載日 2025/05/02仕事内容:
Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.
The DLE Entertainment Systems team is a bi-coastal team that supports and manages applications around the globe for Disney Live Entertainment. The team handles the day-to-day development and support of multiple applications, partnering with teams such as Talent Casting, Costuming, Guest Talent, Fireworks, and more.
As the Entertainment Systems Application Admin, you will be responsible for the oversight of custom developed and third-party applications used throughout Disney Live Entertainment. You will work on several projects including support, implementation and upgrades of Costuming and Entertainment systems worldwide.
This position reports to the Entertainment Application Admin Manager and can sit in either Orlando, FL or Anaheim, CA.
You will:
- Establish relationships and work closely with end-users and clients when troubleshooting software/hardware issues, bug fixes, and improvements.
- Ensure day-to-day sustainment and maintenance for 3rd party and in-house applications.
- Assist with software releases, providing user access, submitting software approvals for use on the Disney network, and resolving end user software related problems.
- Write and implement system test cases. Perform functional system test cases and coordinate UAT, providing regular progress reports. Work with developers and end users through to successful resolution.
- Create and maintain required documentation of new software applications and enhancements.
- Manage license inventories and payment schedules for licenses.
- Project specific tasks relating to software releases and hypercare as directed
Basic Qualifications:
- 3+ years of experience in software administration or in a related role.
- Knowledge of commonly used concepts, practices, and procedures in software development lifecycle.
- Proven ability to handle multiple projects simultaneously.
- Experience troubleshooting technical issues and experience communicating project plans and requirements to partners.
- Demonstrated ability to forge strong working relationships with IT and end users.
- Effective written and verbal communication skills with both technical and non-technical audiences.
- Have the ability to work after hours to support projects and maintenance activities.
- Willing to travel to domestic and foreign venues as needed.
- Must have or be willing to obtain a passport and corporate credit card for travel.
Preferred Qualifications:
- Practical experience with Smartsheet, Jira, Confluence, SSMS, SSRS and/or PowerBI reporting, and Service Now.
- Experience with automated test script software.
- Experience with web applications and understanding of basic HTML, Java, and/or CSS.
Required Education:
- Bachelor's degree in a technical area, or equivalent experience.
Additional Information:
Benefits and Perks: Disney offers a rewards package to help you live your best life! This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#DLEJobs #LI-RT12
The hiring range for this position in Anaheim, CA is $85,800.00-$115,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Walt Disney Imagineering について:
WED Enterprisesは、世界で最初のテーマパーク、Disneylandを設計・建設するため1952年に設立されました。Walt Disney Imagineering（WDI）は、イマジネーションと創造力を最先端技術と組み合わせ、忘れられない体験を生み出す場所です。WDIは世界中にあるDisneyのテーマパーク、リゾート、アトラクション、クルーズ船全てをデザインし、設計・建設する創造の拠点です。イマジニアリングのユニークな強みは、創造的かつ技術的な能力をもつ様々な専門家のグローバルチームからもたらされるものです。Disneyのストーリーテリングの経験を基にエンターテイメントの新しい形を開拓します。Imagineersとは、100を超える分野の芸術と科学をユニークに融合し、蓄えたアイデアを空想的な概念を実現する集団です。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Disney Entertainment Productions という事業部門の一つである Walt Disney Imagineeringでのお仕事です。
Disney Entertainment Productions は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。