Manager, Employee Relations

About the Role & Team

We are a dynamic fast-paced team supporting Disney Experiences! We are hiring for a Manager, Employee Relations to support our team in Anaheim, CA. We look forward to having you join us!

What You Will Do

• Enhance the employee experience by engaging with leaders and employees during critical moments in the life cycle of the employment relationship.
• Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination and retaliation.  
• Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into the case management system. 
• Produce and share written and/or verbal summaries of findings, conclusions and recommendations to internal stakeholders.
• Collaborate and partner closely with Labor Relations, HR Business Partners, Diversity & Inclusion, and other HR/DI functional teams to advance the work.   
• Analyze ER data and metrics for themes, trends, and root cause identification.
• Integrate key partners across Disney Experiences to drive solutions that promote employee engagement and business results.

Required Qualifications & Skills

• Minimum 3-years of strong influential leadership experience or in a professional-level role.
• Critical thinker with demonstrated experience leading complex investigations.
• Ability to analyze data, trends, and insights to identify the root cause of the event.
• Demonstrated experience in consulting and/or delivering recommendations for accountability and solutions.
• Strong written and verbal communication skills with the ability to influence and communicate effectively at all levels of the organization.
• Ability to build strong, inclusive, and collaborative working relationships.
• Strong conflict resolution skills.
• Ability to manage high priority demands. Strong organization and time management skills. Able to prioritize workload and support projects against strict deadlines. 
• Strong presentation skills; must be able to confidently make recommendations to senior business leaders or HR/DI partners for improved employee relations and business results based on data and findings.
• Broad knowledge of employee relations, complex workplace investigations, federal and state laws / regulations (including but not limited to Title VII, ADA, ADAAA and FMLA).
• Ability to manage competing, high-priority demands; prioritizing workload, managing projects and multiple responsibilities against strict deadlines.
• Ability to handle highly sensitive and confidential situations with objectivity. 
• Ability to work independently and be part of a team environment while developing highly effective and valued professional relationships with peers, colleagues, and cross-functional teams.
• Ability to handle highly sensitive and confidential situations with objectivity.

Preferred Qualifications

• Bilingual Spanish speaking/writing
• Experience in working in an environment with employees covered by Collective Bargaining Agreements

Education

• Bachelor’s degree in business, human resources, psychology, sociology, industrial labor relations or related field and/or equivalent work experience.
• Law or Advanced degree preferred

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

The hiring range for this position in Anaheim, CA is $139,200.00 to $170,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.