Systems Analyst (Project Hire/Internal Assignment)

About the Role & Team

"We make magic.” That’s our motto at Walt Disney Parks and Resorts, and it permeates in everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!" Are you ready to join this team and make an impact?"

Disney Experiences (DX) is where imagination meets innovation—home to beloved characters and the magic that brings dreams to life. Within DX, the Facilities & Operations Services (FOS) team plays a critical role in maintaining the safety, reliability, and excellence of our rides, shows, and attractions.

As a Systems Analyst on the FOS team, you will support the implementation, training, and maintenance of our asset management system, Maximo, and other safety-related applications. You will serve as a key liaison between technology and operations, ensuring that systems run smoothly and efficiently to support our world-class guest experiences.

The System Analyst will report to the Senior Manager-FOS Systems Reporting & DLR Systems Processes.

What You Will Do

On any given day as a Systems Analyst you might:

• Lead and manage project tasks related to the deployment of supported applications across desktop and mobile platforms
• Deliver training sessions for end users across various departments and technical skill levels
• Provide hands-on troubleshooting and resolution support, documenting solutions to enhance knowledge sharing
• Perform routine system maintenance, including user account management, preventive maintenance (PM) module updates, and data integrity checks
• Support reporting and analytics needs using SQL tool sets and system data
• Collaborate with cross-functional teams to identify and implement process improvements
• Work flexible shifts, including weekends and holidays, to support operational needs and deployment schedules
• Participate in a weekly on-call rotation to provide after-hours support

Required Qualifications & Skills

Here’s what you need to be successful at this job:

• Proficiency in Oracle and SQL databases
• Excellent communication and facilitation skills, with experience leading meetings and training sessions
• Strong knowledge of the Microsoft applications
• Demonstrated project management and task prioritization skills
• Proven ability to work independently and collaboratively with distributed teams
• Strong analytical and problem-solving abilities
• Adaptability in a fast-paced, dynamic environment

Preferred Qualifications

• Experience with Business Objects, Tableau, or other reporting tools
• Familiarity with Maximo or other Facilities Asset Management systems
• Familiarity with Disney CHEFS and other safety-related applications
• Exposure to Microsoft Power Apps and related development tools
• 3+ years of experience supporting technology implementations or customer support
• Background in software development or systems integration

Education

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field—or equivalent professional experience

Preferred Education

• Facilities Management certifications
• ITIL Foundation certifications
• Project Management certifications

The hiring range for this position in California is $95,300.00 to $127,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.