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Streaming Media Lead, Live Orchestration

応募 後で応募 Job ID 10147235 勤務地-都市 アムステルダム, オランダ王国 勤務地-国 Disney Entertainment and ESPN Product & Technology 掲載日 2026/04/16

仕事内容:

Disney Entertainment & ESPN Product & Technology 

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. 

 

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.  

 

Here are a few reasons why we think you’d love working here: 

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. 

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.  

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. 

 

 About the Role & Team

The Live Orchestration Department at DE&E Technology consists of agile and responsive teams of technicians that perform the daily processes and procedures required to run our live and on-demand streaming video products. The department’s responsibilities consist of round-the-clock support for these products, ensuring proper functionality across all platforms. Oversight includes both Linear and Event based content, hands-on operational and procedural support for our products, including system health monitoring and incident management, in addition to live and VOD streaming media orchestration using proprietary software.  

A qualified Streaming Media Lead is a key member of a daily operations team responsible for delivering high profile media products to market. By possessing advanced workflow knowledge and operational experience, this Lead has exceptional and specialized expertise in an analytical/scientific method or operational process, typically developed through a combination of job-related training and considerable on-the-job experience. In addition, responsibilities will include collection and organization of data files that drive platforms during optimal and service-outage incidents, and perform client and product support as needed, which can include holidays, nights and weekends.  

An Operations Lead will also:  

  • Serve as a shift leader  

  • Implement guidance in regards to technology improvement and daily operations 

  • Run incident management during service outages 

  • Generate procedure documentation 

  • Provide operational efficiency feedback to leadership 

 

 

Values 

You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day. 

 

What You Will Do 

-Focus on major areas of work, typically 20% or more of role 

  • Responsible for following operational procedures and raising awareness of issues in workflows when they arise 

20% of time

  • Uses best practices and knowledge of internal or external business issues to improve products or services 

30% of time

  • Execute defined processes to validate the quality and availability of live content streams 

10% of time 

  • Records steps to troubleshoot workflows when issues arise 

20% of time

  • Fields workflow requirements from senior staff and gathers data in support of documentation of workflows 

20% of time

Required Qualifications & Skills  

 

Minimum and Preferred. Inclusive of Licenses/Certs (include functional experience as well as behavioral attributes and/or leadership capabilities) 

Basic Qualifications  

  • 6+ years of experience in a relevant technical, operational or digital media environment with proven leadership skills 

  • Deep understanding of live streaming media workflows  

  • Exhibits broad skills in data synthesis and data processes 

  • Ability to implement guidance regarding data and technology improvement information from Supervisor 

  • Ability to construct workflow requirements and ensures that team members understand documentation and troubleshooting procedures 

  • Ability to serve as a subject matter expert during Priority 1-2 Incidents  

 

Additional Information  

  • This is an operational role based within a 24/7 environment, and shift-based availability will be required 

  • Some on-call or extended-hour work may be necessary to support major events or business-critical activity. 

 

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.  

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.



Disney Entertainment and ESPN Product & Technology について:

Disney Entertainment and ESPN Product & Technologyでは、イマジネーションとイノベーションを融合することで、世界中で最も愛されているストーリーや製品をお客様が体験し、それらと触れ合う方法を新たな視点で再考しています。私たちの業務は多岐にわたり、極めて洗練されています。私たちは、すばらしい体験を創造し、メディアの未来を変革すると同時に、世界中の人々と、彼らが愛するストーリーやスポーツとのつながりを深めることができる製品やプラットフォームを構築しています。

世界クラスのテクノロジーと比類のないクリエイティビティを結びつけるDisneyの能力が、私たちをユニークな存在にしています。それは私たちの過去、現在、そして未来の核心にあるものです。私たちはストーリーテラーであると同時にイノベーターでもあり、クリエイターであると同時にビルダーでもあり、エンターテイナーであると同時にエンジニアでもあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは TWDC (Benelux) BV という事業部門の一つである Disney Entertainment and ESPN Product & Technologyでのお仕事です。

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