Assistant Housekeeping Manager

仕事内容:

職責／担当・主要業務:

• Responsible for assigned area/location including but not limited to: Guest Staterooms/Crew Accommodations, Night Operations, Public Areas, Deck, Wardrobe, Floor Care
• Uphold the highest standards of cleanliness and maintenance of ship
• Conduct daily area Inspections and confirm they comply to our Show quality and maintenance and USPH standards
• Ensuring MLC 2006 compliance/accurate time recording practices are being followed in Company provided systems for crew members
• Overall scheduling of the team with work assignments
• Handle and resolve housekeeping related Guest issues in a timely manner
• Conduct daily inspection of designated areas which includes: Daily Stateroom Inspection as per Quality Standard as well as Stateroom Pest Management Inspection & Quarterly Stateroom Inspection (maintenance & upkeep)
• Ensure all housekeeping areas meet USPH and Coast Guard regulations
• Oversee appropriate use and operation of housekeeping equipment and chemicals
• Supervise luggage operations on embark/debark days
• Facilitate department meetings; conduct daily pre-shift and break out meetings
• Timely communication, documentation and appropriate follow up on all guest issues
• Provide leadership and development to team

必須要件:

• Minimum 3 years recent experience in Housekeeping Leadership, within the last 5 years
• Large, luxury ships experience REQUIRED
• Proven experience leading a diverse team
• Demonstrated strong communication skills, both verbal and written
• Demonstrated ability to handle multiple tasks
• Ability to make decisions
• Strong partnering, collaboration and relationship skills with various Line of Business/Departmental Leaders
• Strong Computer skills (Microsoft Programs) with a demonstrated proficiency with PC based data bases
• Knowledge of maintenance reporting cloud-based systems and hotel integration, with an openness to learning new ones

望ましい経験／スキル:

• Hospitality Management degree or equivalent a plus
• Dry-dock, re-fit Experience a plus
• New Ship/Launch Experience a plus
• Knowledgeable of guidelines (i.e. USPH, MLC, ILO)

その他:

This is a SHIPBOARD role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel

• Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan

• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control

• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

You Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)

• Complete a pre-employment medical

• Obtain a criminal background check

• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.