Media Systems Engineer

The Media Systems Engineer plays a pivotal role in creating and maintaining audiovisual (AV) systems that power Pixar. If you are passionate about AV engineering, providing top-tier support, and delivering efficient solutions in a high-energy, fast-paced environment, we want to hear from you! About You: You are a problem solver, energized to enhance the user experience. Your well-rounded background, spanning 5+ years in media systems support and engineering, allows you to successfully troubleshoot a wide range of technical issues. Your strong communication skills are key to successful collaboration, and your experience managing projects ensures AV systems are delivered on schedule and within budget. You love to learn, and by constantly expanding your technical knowledge, you are able to contribute broadly across the team.

RESPONSIBILITIES:

• Respond quickly to incoming support requests and effectively troubleshoot a wide array of media systems across the studio to maximize uptime

• Design, build, and support scalable, user-centric systems in conference rooms, art and story rooms, and other spaces throughout the studio

• Deliver moderately complex AV projects on schedule, utilizing effective project management skills and clear communication to keep stakeholders informed and aligned

• Continuously enhance AV infrastructure by identifying opportunities for improvements and advancing systems

• Apply knowledge of live sound and audio principles to resolve technical issues, improve existing systems, and run sound for company meetings

• Provide direct support to fellow engineers on their tasks and projects

SKILLS:

Technical Skills:

• Advanced knowledge of audio and video signal types, file formats, specifications, and their advantages and disadvantages for various applications

• Proficiency in macOS, Linux, and Windows operating systems, with command-line navigation skills to traverse through folder hierarchies, search logs, etc

• Experience with video conferencing (VC) equipment, VC workflows, and VC audio signal flows

• Intermediate coding ability in any programming language Knowledge of code-based control systems (AMX, Crestron) is a plus Knowledge of Python is a plus

• Solid understanding of networking concepts, with the practical ability to apply principles in designing, troubleshooting, and supporting AV systems

• Document room information, best practices, system designs, and modifications using the Wiki, AutoCAD, and other relevant software

• Familiarity with color calibration methods, software, and hardware

• Proficient at making cables and adhering to cabling guidelines when improving and building systems

General Skills:

• Positive energy with exceptional customer service skills

• Ability to prioritize requests from different means of communication, provide excellent follow-through, and handle support situations calmly and methodically

• Strong time management skills to efficiently prioritize tasks and complete responsibilities on schedule

• Excellent communication skills, capable of advocating for balanced solutions that meet user needs while easing ongoing support

• Propensity towards maintaining an organized and functional shop area

• Experience with using hand and power tools for physical installations, including mounting speakers, TVs, and other AV hardware

• Ability to respond quickly to urgent situations, in person, across different areas of the campus throughout the day

• Capable of lifting up to 35 lbs

The hiring range for this position in Emeryville is $107,695.00 to $139,370.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.