Media Systems Engineer

This position focuses on editorial support. As a Media Systems Engineer, you will join the dynamic and collaborative group responsible for the design, installation, and support of all audiovisual (AV) systems at Pixar. In this role, you will be a key player in keeping our editorial systems, for both sound and picture, running smoothly throughout the Studio. You are a strong communicator who works closely with your teammates, groups within the Systems Department, and the Editorial and Post Production Departments. Your strong, and developing, knowledge of editorial software and hardware, combined with your background in the audio and video industry, is essential for maintaining and improving the stable and reliable environment Pixar depends upon to create inspiring and award-winning content.

Key Responsibilities

• Provide rapid response to troubleshoot a wide range of issues with Avid Media Composer and Pro Tools systems

• Break down and build new systems as needed by Production

• Manage and maintain ProTools plugin software across all systems, collaborating with the Sound Team about their needs

• Communicate with third party vendors to report bugs and advocate for prompt fixes

• Help test and deploy new software and upgrades, ensuring stable, qualified releases

• Administer Avid Nexis storage and the sound database to proactively ensure their health and avoid downtime

• Deliver moderately complex AV projects on schedule, utilizing effective project management and clear communication to keep stakeholders informed

• Document procedures, best practices, and drawings for both users and teammates

• Convey technical concepts to non-technical audiences

• Stay current with the latest technologies and industry trends, making recommendations for software upgrades, equipment, and workflow improvements

• Support fellow engineers on their projects

Qualifications

• 3+ years of experience supporting Media Composer and Pro Tools in a studio environment

• Proven experience with outboard equipment, DAWs, mixers, speakers, and other audio and video equipment found in editorial and post production environments

• Familiarity with media management, media types, and media recovery in an editorial atmosphere

• Working knowledge of proper signal flow and different audio and video specifications

• Proficiency in macOS, including command-line operations

• Knowledge of related IT fields: Networking, Storage, and Mac and Windows administration

• Experience with physical installations, including using hand and power tools to mount hardware

Skills & Attributes

• Exceptional customer service with a positive and proactive attitude

• Strong attention to detail aids in your ability to complete tasks fully and keep equipment tidy and organized

• Excellent communication skills, capable of advocating for balanced solutions that meet user needs

• Ability to prioritize requests from various communication channels and handle support situations calmly and methodically

• Strong time management skills to efficiently prioritize and complete responsibilities on schedule

• Willingness to respond quickly to urgent, in-person requests across campus

• Capable of lifting up to 35 lbs

Bonus Skills:

• Avid ACSR and other relevant Avid certifications

The hiring range for this position in Emeryville is $107,695.00 to $139,370.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.