Cosmetology Manager - Disney Cruise Line

About the Role & Team:

Through innovative storytelling and a culture of collaboration, Disney Live Entertainment creates, produces, and delivers remarkable and engaging entertainment experiences. From the intimate to the spectacular, our work can be seen at Disney theme parks, resort hotels, cruise ships, and other locations the world over. This diverse team – representing a wide variety of disciplines and talents from technical directors, writers and lighting designers to choreographers, cosmetologists, and music producers – brings magical worlds to life through technical expertise, performance excellence, incomparable ingenuity, unparalleled spectacle… and a dash of pixie dust.

The Cosmetology Manager will support the Disney Cruise Line. This position leads and mentors hourly Cosmetologists and is the point of contact for contractors who care for the various wigs, facial hair, and prosthetics used in the various Entertainment offerings aboard the ships. Candidates will have a passion for Guest and Cast service putting inclusion to the forefront of everything they do.

The Cosmetology Manager will report to the Area Manager - Cosmetology (IA).

This a Full-Time role.

What You Will Do:

• Lead, guide, and develop a successful team of hourly Cosmetology Specialists through demonstrated leadership, coaching, and mentoring

• Provide a safe working environment while ensuring compliance with Company, State, and Federal regulations

• Build and maintain positive relationships with Entertainment and Costuming partners

• Represent and support business requests in a fast-paced environment

• Collaborate with Costume Designer, Production Teams, and Buyer to refine project scope as materials are selected and construction methods are refined

• Track, analyze, and manage inventory levels to meet demand

• Control expenses to align with annual financial targets

• Maintain wig show quality, ensuring Disney styling standards for both shoreside and onboard teams

• Must clearly understand all wigs and makeup used in our various Entertainment offerings

• Must clearly understand how to set and adjust priorities to satisfy partner needs and maintain show quality

• Must understand the company guidelines and how it aligns with hair and makeup

• Ensuring compliance with customs and maritime laws for shipping and manifesting

Required Qualifications & Skills:

• Minimum of one year of experience in a Cosmetology or entertainment related field and leading in a unionized environment

• Prior experience with wig styling and production

• Ability to build mutually beneficial partnerships in a collaborative environment

• Skilled in supervising team workflows and assisting in prioritizing collision points

• Proficient in managing budgets and reporting financial discrepancies

• Experience in ordering and remaining in compliance with industry safety standards

• Skilled in communicating (both verbal and written) with all levels of partners

• Experience utilizing Microsoft Office Suite

• Ability to work around various fibers and synthetic furs

• Valid Passport

• Ability to travel both domestically and internationally up to 30% of the time 

• Schedule availability to work flexible hours including weekends, nights, and holidays

Preferred Qualifications:

• Valid Cosmetology license

• Previous experience with synthetic wig styling and production

• Knowledge of Walt Disney World Collective Bargaining agreements

• Experience with maritime labor laws

• Skilled in prosthetics, airbrushing, and makeup applications

• Multilingual

Education:

• High school diploma or equivalent required

• Advanced degree in Costume/Hair and Make-up Design or Technology, Cosmetology, or related field preferred

Additional Information:

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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