Manager, Product Management

DX Technology and Digital is looking for a Manager - Product Management to support new business initiatives and strategic priorities. The role will be responsible for informing product strategy, concept development, and defining and executing these initiatives in collaboration with key stakeholders and partners. The team's work spans across US Parks digital touchpoints including web and app. We want someone ready to collaborate with some of the best storytellers in the industry, leverage cutting edge technologies, and support a cross functional team that connects Guests with some of the most beloved characters, universes, and worlds of all time. The ideal candidate is highly analytical and collaborative, thrives in a complex matrix environment while wearing multiple hats, and can work with autonomy and accountability. They excel at synthesizing diverse technologies, data sources, and business capabilities into intuitive, high-quality AI-powered products that guests love, balancing innovation with simplicity to deliver measurable impact.  

Responsibilities:  

Strategy & Vision 

• Define and drive the product vision, strategy, and roadmap for agentic AI experiences in vacation discovery 

• Translate guest needs, market trends, and AI capabilities into clear product priorities and deliverables 

• Champion the guest experience, ensuring AI recommendations are intuitive, trustworthy, and engaging 

Execution & Delivery 

• Lead the end-to-end product lifecycle from concept and MVP to scaling and optimization 

• Partner with engineering, design, AI teams, and data science to develop and refine AI-driven features 

• Define clear success metrics, OKRs, and measurement frameworks for AI interactions and business impact 

• Ensure ethical, responsible, and privacy-conscious AI implementation in line with company policies and industry best practices 

Collaboration & Leadership 

• Serve as the product leader for AI vacation discovery, influencing across technical, creative, business teams and strategic partners 

• Work closely with marketing, operations, and customer service to ensure smooth adoption and guest education 

• Collaborate with analytics teams to continuously refine prompts and contextual understanding 

Market & Innovation 

• Stay informed on AI advancements, travel industry trends, and competitor offerings to maintain a competitive edge 

• Identify opportunities for continuous improvement, expansion, and broader AI use cases 

Required 

• Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, or related field (or equivalent experience). 

• 8+ years of product management experience 

• Proven track record in delivering consumer-facing digital experiences at scale 

• Strong understanding of AI concepts, especially agent-based systems, personalization and contextual recommendations 

• Excellent communication skills, with the ability to translate technical concepts into guest-friendly experiences 

• Experience with agile product development and cross-functional collaboration 

Preferred 

• Master’s degree in a related field 

• Background in travel, leisure or e-commerce industries 

• Familiarity with prompt engineering, LLM fine-tuning or AI model evaluation 

• Experience managing ethical considerations in AI, including bias mitigation and transparency 

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