Project Hire - Social Commerce & Marketplace Associate

About the Role & Team:

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives.  From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world.

Would you like to join Disney’s Direct to Consumer Retail team and support the Disney Store North America Retail team in social shopping and marketplaces? As a Social Commerce and Marketplace Associate, you will be responsible for operational elements related to the overall TikTok and marketplace product assortment, assisting in curating a unique product selection for the site, and supporting ongoing item maintenance to achieve sales targets and ensure a positive customer experience.

You will report to the Marketplace Operations Manager

This role is a 1-year Project Hire position with no guarantee of permanent placement.

What You Will Do:

• Partner with Manager and cross-functional partners to drive the partner platform businesses by managing day-to-day tasks around assortment creation, product availability, & sales/inventory reporting

• Manage key milestone calendar, ensuring requirements are met to support the delivery of our merchandise strategy to platforms, and on-time assortment upload for launch dates

• Analyze sales to understand opportunities by franchise/category to drive productivity and efficiencies of SKUs

• Partner with Buying, Merchandise Planning, and Sourcing teams to support the assortment and strategy

• Collaborate with marketing and creative teams on product launches or promotions.

• Build and maintain quarterly assortment plans

• Monitor and action on both Amazon and TikTok Seller Support issues, customer feedback/comments, and returns

• Participate in weekly cross-functional meetings to drive the business forward

• Manage day-to-day tasks including item upload, catalogue refinement, item maintenance, troubleshooting stranded inventory, shipping process, and pricing

Required Qualifications & Skills:

• 2+ years of experience with an e-commerce or specialty retailer in a product support role is desired

• TikTok Shop commerce experience

• Amazon seller experience

• Detail-oriented, organized, and able to prioritize tasks effectively

• Experience conducting analysis (sales & inventory analysis)

• Strong communication skills and ability to effectively work within a cross-functional team

• High level of computer competency with a focus on Excel

• Positive attitude, high motivation, curiosity, and a team player

Required Education:

• Bachelor’s Degree in Marketing or similar field or 2+ years of equivalent work experience

Additional Information: 

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits. 

The hiring range for this position in Glendale, CA is $78,200.00 to $104,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.