Quality Assurance Tester - Retail Technology

Quality Assurance Tester, Retail Technology
Disney Experiences is seeking a QA Tester with a passion for building world-class products and a desire to change the way the Walt Disney Company interfaces with its guests. We are a fast-moving group tasked with delivering cross-platform integrated Disney experiences and retail experiences that will define the interactions of families online and change the way our customers experience our digital and physical assets. Our group enjoys a high level of autonomy and exposure to all parts of Disney and all levels of the organization. We are consumer-obsessed and always strive to deliver the best experience for our users while driving the most value for the Walt Disney Company.

Responsibilities

• Test retail POS system in a lab setting.
• Test new experiences for our web and native properties and services used across our retail experiences. 
• Collaborate with other QA Engineers and Developers on our team and other teams across Disney to deliver a retail experience that delight our guests.
• Document defects, build out and execute test plans, and help debug and diagnose code issues in multiple environments and regions.
• Help interview and onboard new talent as the team grows.
• Participate in the Agile team ceremonies, including Sprint Planning, decomposition and daily standups.
• Work with the QA leads to understand product requirements, design and implement test plans, and work with Development to validate the test plans.
• Tests for reliability, consistency, and reduction of product defects. Compiles lists of defects or design issues found during testing.
• Find and write up clear and easy to understand defects, including videos and/or screenshots.
• Regress defects promptly
• Contribute to the development of test cases as needed
• Think outside the box to identify needed areas of testing
• Work extended hours when necessary

Basic Qualifications

• BS/BA degree or equivalent work experience required
• 3+ year of Quality Assurance experience, as a QA Engineer.
• Experience with web based testing tools
• Excellent problem solving skills.
• Excellent collaboration skills and ability to use standard software development lifecycle (SDLC) tools such as Jira and Confluence.
• Organized, detail-oriented and able to deliver project tasks on time.
• Strong verbal and written communication skills. Highly motivated, self-starting individual
• Must have experience testing an enterprise wide, customer facing system.

Preferred Qualifications

• Experience with SaaS based retail or commerce systems, such as Salesforce CommerceCloud.
• Experience with Order Management systems such as IBM Sterling or similar systems.
• Experience with payment systems and gateways, such as WorldPay and Chase Paymentech. 
• Experience with Payment Card Industry (PCI) standards and Security.

Required Education

• BS/BA degree from an accredited university or equivalent experience.

The hiring range for this position in Glendale, CA is $95,300 to $127,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.