Senior Manager, Software Engineering

On any given day at Disney Entertainment and ESPN Product & Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s direct to consumer business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to hundreds of millions of people around the world.

The Product Engineering team is responsible for Disney’s world-class consumer-facing products, including our streaming platforms Disney+, Hulu, and ESPN+, as well as digital products & experiences across ESPN, Marvel, Disney Studios, NatGeo, and ABC News. The team drives innovation at scale for millions of consumers around the world across Apple and Android devices, Smart TVs, game consoles, and the web.

A few reasons why we think you’d love working for DEEP&T:

• Building the future of Disney’s streaming business: We are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
• Reach & Scale: Our products and platforms delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
• Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, news & entertainment. 

Job Summary:

The DEEP&T Quality & Insights team is seeking a Software Engineering Senior Manager who has a true passion for solving problems and growing talent. This senior manager will lead a team that develops automation, processes, and infrastructure to ensure the quality of the backend API’s and data systems that support the Disney streaming service ecosystem. We are looking for an engineering leader who is excited to push the envelope and grow with our team. We are a fast-paced group that takes extraordinary pride in creating innovative, effective, and efficient test automation solutions using cutting edge tools and constantly improving upon them. 

As a member of our team, you will strive to accomplish the following goals:

• Motivating and managing multiple quality teams, building skills, and driving positive employee engagement.
• Ensuring successful product launches and on-time delivery.
• Providing strategic input on future initiatives with cross-functional stakeholders.
• Contributing to the design, implementation,  and maintenance of test automation frameworks, infrastructure, and associated execution environments.
• Being a member of the larger Quality Engineering team, increasing quality through innovation, collaboration, curiosity and thoughtful debate.
• Contributing to the successful implementation of solutions for complex technical problems across DEEP&T engineering teams, driving the deployment of Disney backend and guest-facing products at Disney Quality.

Responsibilities and Duties of the Role:

• Manage multiple agile globally distributed teams of full-time and contracted engineers.
• Set and manage team expectations and OKRs.
• Report on project and team progress to both internal and external stakeholders.
• Collaborate with product, program, engineering, and operations on the quality delivery of supported products.
• Drive the planning, design and implementation of both short-term and long-term projects.
• Support budget and resource planning needs.
• Successfully analyze and resolve complex problems, leading and coordinating across both internal and external teams & stakeholders.
• Mentor and guide managers, leaders and senior engineers.
• Guide and direct a cohesive technical direction for the teams, supporting and performing code and architecture reviews when needed.

Required Education, Experience/Skills/Training:

• Bachelor's degree in Computer Science, Information Systems, Computer and/or Electrical Engineering, or comparable field of study and/or equivalent work experience.
• 10+ years of progressive experience in software development or automated testing.
• 7+ years of management or people leadership experience.
• Expertise in at least one of the following programming languages: Node/JavaScript, Java, Python.
• Experience with system and unit testing frameworks, SDLC tools such as Jira and Confluence, version control systems (e.g. Git), and CI/CD tools and pipelines.
• Excellent problem-solving, communication, and collaboration skills.
• Highly skilled in project management practices, leading quality teams, mentoring people and technology leaders, and setting technical direction.
• Organized, detail-oriented and able to deliver project tasks on time.
• Highly motivated, self-starting individual with strong verbal and written communication skills who can successfully communicate up, down, and across. 

Preferred Qualifications

• Experience developing or testing media streaming technologies and applications.
• Experience working with Agile methodologies.
• Experience in mobile application development and testing.
• Experience with developing applications in cloud platforms (e.g., AWS), leveraging standard ecosystem tools such as Kafka, Amazon SQS, and Kinesis.
• Working knowledge of web accessibility fundamentals.
• Experience with Docker, Kubernetes, Spinnaker, and CI/CD systems.
• Experience with test suite/case/run management tools (e.g., JIRA Xray, etc.).
• Experience with Artificial Intelligence / Machine Learning tools and models, and their relevant application in software development and testing.

The hiring range for this position in Santa Monica, CA is $184,300 to $247,100 per year, in New York, NY and Seattle, WA is $193,100 to $258,900 per year, and in San Francisco, CA is $201,900 to $270,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.