Category Sourcing Manager, F&B and Entertainment, Disney Cruise Line

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line (DCL) has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and eight more ships on the way by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role & Team

At Disney, we are storytellers. We make the impossible, possible. We do this through using and developing innovative technology and opening the boundaries to bring stories to life through our movies, products, interactive games, parks and resorts, media networks and incredible experiences like that of our Disney Cruise Line. We have an excellent opportunity for you to join our passionate and committed team that delivers unparalleled experiences to audiences around the world. Disney Cruise Line is a dynamic and evolving business where experienced leadership can bring their care for people and skill for the work together to create tangible value to our client and ultimately to our Guests.

What You Will Do

This Category Sourcing Manager, F&B and Entertainment role will work with the Manager of the Disney Experiences - Strategic Sourcing, dedicated to Disney Cruise Line. You will be responsible for managing sourcing responsibilities for DCL Singapore vessel, corresponding with domestic sourcing partners in Walt Disney World.  This Cast Member will be responsible for all sourcing and procurement related activities related to Marine & Technical Operations (MTO), Hotel and Food and Beverage with a focus on client management, category management, sustainable international sourcing and technical solutions in support of the Disney Cruise Line fleet. 

Responsibilities:

• Focus on client management, category management, and technical solution finding in support of Disney Cruise Line operations.
• Accountable for business unit sourcing initiatives that consider supply chain processes and infrastructure improvements to drive reductions in Total Cost of Ownership (TCO) without compromising policy, business strategy and performance.
• Participate in cross- functional teams responsible for developing and implementing strategic sourcing arrangements with key suppliers.
• Source and negotiate supply relationships on behalf of our DCL’s internal clients. Negotiates cost, lead time, terms, scope of work, payment milestones, warranty, etc. for goods and services as applicable.
• Provides quote management, project sourcing, and order execution for assigned Disney Cruise Line vessel.
• Coordinates and confirms requirements for goods or services with on-board partners and/ or shoreside management. Support requirements for compliance with regulatory agencies (i.e. SOLAS, MARPOL, USCG, Lloyds Registry, etc.)
• Leverage global supply base to ensure acquisition of requirements at the best landed cost
• Resolve issues, i.e. extended or missed timelines, order errors, and returns timely with ownership in seeing through to completion.
• Provides timely and professional communication to partners.
• Establishes supplier performance metrics, process Improvement and value opportunities.
• Use strong analytical skills to solve complex problems utilizing a data driven approach.
• Applies best practices, tools and techniques in the development and implementation of an integrated sourcing strategy and assesses the overall opportunity of the spend categories for projects to engage the stakeholders with critical business information.
• Manages Contracts and Key Supplier Relationships. Will manage key supplier relationships for the assigned category. Understand global, regional, and local contracts and manage key contracts.
• Execute on business efforts to protect the brand through best Risk Management practices and all efforts to achieve Corporate Citizenship goals in Environmentally and Supplier Diversity.

Requirements:

• 5+ years’ dedicated time in supporting a Strategic Sourcing and/or supply chain discipline
• Negotiation experience of pricing and commercial terms and conditions.
• Understanding and execution of a formal RFP (Request for Pricing/ proposal) process for Services or Goods.
• Experienced in Microsoft Office Suite (esp. Exchange, Word, Excel, and PowerPoint).
• Strong written and verbal communication skills with the ability to tailors messages appropriately to the audience, peer, leader, stakeholder, vendor, executive leadership
• Keeps commitments and understands how to prioritize work with urgency.
• Experience with AMOS, Coupa and SAP sourcing and procurement systems
• Knowledge of F/B industry trends and sourcing and procurement processes
• Professional certification in CPM logistics or SCM

Required Education:

• Bachelor’s degree in business, supply chain, finance or similar discipline

Preferred Qualifications:

• Master’s Degree
• Certified Six Sigma Black Belt (CSSBB)
• APICS Certified Supply Chain Professional (CSCP)
• ISM Certified Professional in Supply Management (CPSM)
• NCMA Certified Professional Contract Manager (CPCM)

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.