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Entertainment Resource Manager, Disney Cruise Line

応募 後で応募 Job ID 10127299 勤務地-都市 シンガポール, シンガポール 勤務地-国 Disney Cruise Line 掲載日 2025/08/01

仕事内容:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

The Entertainment Resource Manager is responsible for Entertainment Department manning/rotations, and the performance and development management of Entertainment officers and crew, both shoreside and shipboard.

Responsibilities:

  • Oversee Disney Adventurevessel manning & rotations for Entertainment department officers and crew, including rank and ship assignment with labor management and input from department leaders.
  • Key point of contact to liase with labor management on all Entertainment labor justification, movement and approvals.
  • Ensure a competent and qualified seagoing and shoreside workforce, verifying all personnel possess proper licenses, training, and certifications.
  • Lead the Entertainment Crew, Officer, and Senior Officer Succession Planning Program and performance review process.
  • Maintain and develop the Entertainment officer appraisal process.
  • Execute and refine the promotion and hiring assessment program for Entertainment officers.
  • Partner with Creative Resources and Production on creative/technical/seasonal projects that require shoreside or shipboard resources.
  • Develop and manage the long-range professional training schedule for Entertainment officers.
  • Provide onboard support and consistency through sailing assignments as needed.
  • Maintain the DCL Talent Management system and Succession Plan Matrix.
  • Create Individual Development Plans and Expectation Memos for Entertainment crew and officers.
  • Manage all Entertainment department role adjustments and justifications of headcount for shipboard and shoreside
  • Oversee recruitment procedures and ensure proper execution for Entertainment officers.
  • Managing communication, issue escalation, and interdepartmental coordination.
  • Aligning team goals with organizational purpose

 

Basic Qualifications:

  • 5+ years in entertainment management, cruise operations, or resource planning.
  • Experience in cruise, theme park, or live entertainment environments.
  • Strong strategic, technical, and interpersonal skills.
  • Deep understanding of maritime industry and shipboard training systems.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage fleet training operations and develop short-term strategies.

Preferred Qualifications:

  • In-depth knowledge of ship operations and Entertainment department roles.
  • Strong business acumen in cruise operations.
  • Familiarity with Disney Cruise Line training systems and operations.

Education:

  • Bachelor’s degree in Entertainment, Business Management, Leadership Development, or equivalent experience.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.



Disney Cruise Line について:

クルーズ業界のリーダーであるディズニー クルーズ ラインは、家族が再会し、大人が元気を取り戻し、子供たちがディズニーが提供するすべての魔法を体験できる環境を提供します。ゲストは、カリブ海、バハマ、アラスカ、ヨーロッパなどへのエキサイティングな旅程で世界中の港から出航できます。成長を続ける当社の船団とバハマのディズニーの目的地に乗って、当社の優れた乗組員とキャストメンバーが、ディズニーだけが提供できる伝説的なディズニーサービスと魅惑的なエンターテイメントをゲストに提供します。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは The Walt Disney Company (Southeast Asia) という事業部門の一つである Disney Cruise Lineでのお仕事です。

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