Ad Ops Solutions Specialist
応募 後で応募 Job ID 10124286 勤務地－都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 勤務地－国 Disney Advertising 掲載日 2025/06/23仕事内容:
Disney’s Addressable Ad Operations team is seeking an Ad Operations Solutions Specialist who will be an exceptional addition to our Advertising Operations team on one or more of our exciting brands. These brands are composed of The Walt Disney Company’s (NYSE: DIS) global entertainment and news television properties, owned television stations, as well as radio and publishing businesses. This includes the ABC Television Network, ABC Owned Television Stations Group, ABC Studios, ESPN, Hulu, Disney Channels Worldwide, Freeform, FX and National Geographic as well as Disney/ABC Domestic Television and Disney Media Distribution.
Job Summary:
Disney’s Ad Operations team is seeking an Ad Operations Solutions Specialist who will be an exceptional addition to our team. As an Ad Operations Solutions Specialist, you will report into the Manager of Ad Operations Solutions and work closely with Account Managers, and other sales support teams. The Ad Operations Solutions Specialist is responsible for ensuring accuracy of ad campaign implementation details prior to launch and acting as an expert in troubleshooting data & technical platform issues. The Ad Ops Solutions Specialist also works with other cross functional teams to triage escalations and test new products in support of the Ad Ops team. The right person for this role is extremely detail orientated and has a strong eye for technical details, gets excited by technological innovation, is willing to take on new challenges, and thrives in a dynamic, fast-paced collaborative environment. If you are someone who meets this description, then this is a great role for you.
Responsibilities and Duties of the Role:
- Review order management system, targeting instructions, campaign assets and implementation within the ad server as part of monitoring the accuracy of campaign launches within the Ad Operations’ trafficking and execution processes
- Utilize a data-driven approach that will formulate reporting and insights into where our development opportunities are in order to foster additional training needs amongst the Operations teams
- Organize metrics to pinpoint process-related inefficiencies, measure accuracy, and celebrate the Ad Ops team’s success rates
- Collaborate with Account Managers to ensure all aspects of campaign setup, management, and creative implementation are upheld with efficient processes
- Serve as the first point of escalation for the Ad Ops and VX teams for technical support in the following categories: ad experience, platform bugs, internal/external reporting, delivery, and interactive ads on OTT
- Field and triage day to day ad server and platform escalations; working with the Ad Platform team for resolution and providing real-time communication to the Ad Ops team
- Use internal data and testing platforms to proactively identify and monitor ongoing or potential issues that may arise
- Attend Account Management pod meetings to share insights, best practices and re-trainings on campaign setup, implementation, and performance
- Communication of status updates on widespread bugs and revenue impacting anomalies
- On-call support may be required for after-hours client-related emergencies
Required Education, Experience/Skills/Training:
- Bachelor’s Degree or Equivalent
- 2 years of experience in digital media operations with exposure to ad technology and implementation processes
- 1 year of Ad Operations Experience
- Experience within the digital online ecosystem, including familiarity with third party ad servers such as DCM, Innovid, etc.
- Basic experience with debugging and proxy tools such as Charles & Fiddler
- Comprehension and experience in implementation of digital video and other formats, including VAST and VPAID
- Experience with a video ad server (Freewheel, DoubleClick for Video, etc.)
- Experience in a queue management/ticketing system such as JIRA and Operative
- Ability to dissect technical details to take a deeper dive for resolution and investigation
- Comfort with reporting and using data sets for deeper analysis
- Quick learner and detail oriented: critical thinking and analytical skills
- Experience communicating effectively with internal teams
- Proficient with Microsoft Office Excel and Power Point
Preferred:
- Experience on an OTT platform a plus
- Programmatic experience a plus (DSP, SSP)
- Experience in a role requiring troubleshooting and problem-solving abilities
#DisneyAdvertising
The hiring range for this position in New York, NY is $90,000 - $109,800 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Advertising について:
Disney Advertisingは、リニア、デジタル、ソーシャル、オーディオ、広告サポートのストリーミング事業を通じて、The Walt Disney Companyのエンターテイメントとスポーツの広告販売と統合マーケティングを担当しています。これには、ABC, ABC News, Disney+, Disney Channels Worldwide, Disney Digital, ESPN Networks, ESPN+, Freeform, FX, National Geographic, HuluおよびABCが所有する8つのローカルステーションが含まれます。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Hulu, LLC という事業部門の一つである Disney Advertisingでのお仕事です。
Hulu, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。