Associate Manager, Sales Enablement
応募 後で応募 Job ID 10123619 勤務地-都市 ニューヨーク, ニューヨーク州, アメリカ合衆国 / サンタモニカ, カリフォルニア州, アメリカ合衆国 勤務地-国 Disney Advertising 掲載日 2025/06/13仕事内容:
At Disney, we‘re storytellers, making the impossible, possible. We deliver unparalleled creative content to audiences around the world. We do this through cutting-edge technology and by pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks.
Disney Advertising Sales drives the advertising revenue across platforms for the entire media portfolio – including ABC, ESPN, Hulu, Freeform, FX, National Geographic, Disney Channels Worldwide, and more. The Sales Enablement teams missions is to provide unified client service experience with ease and automation to more effectively drive revenue. Our CRM & Analytics Team provides sales with streamlined tools and process needed to more effectively manage sales pipeline, deal analytics and customer relationship management.
We are a group of creative problem-solvers and collaborators, who aren’t afraid of the unknown. We love to learn, and we ask smart questions in order to devise viable, revenue-driving solutions in this fast-paced, dynamic environment.
Job Summary:
The Associate Manager, Sales Enablement plays a key role in supporting the growth of Disney Advertising Sales CRM Platform. The individual reports to the Sr. Manager, CRM & Analytics, Sales Enablement.
This individual’s responsibilities include, but are not limited to:
1. Become trusted partner for all CRM users, with particular emphasis on Sales teams
- Own CRM user support requests submitted via Slack channel, email alias, and Salesforce support cases
- Provide expert advice to users on best practices to
- Investigate issues reported by users to determine root cause and identify potential solutions
- Escalate system issues and bugs to appropriate technology resources
- Be an advocate for best practices and capabilities to improve Sales Management and Communications through CRM
- Be current on features and functionality on the Salesforce Roadmap
- Analyze user adoption trends and provide feedback to Sales Enablement where improvements are needed
- Improve and streamline communications to Sales on new releases and platform updates
- Work with counterparts and leader to ensure consistent message to user community
2. Manage the technology backlog related to SalesHub (Salesforce.com) requirements for the Disney Ad Sales organization:
- Identify system enhancements for backlog
- Support user acceptance testing
- Support system administration activities (e.g. licenses, user profiles)
- Support user feedback sessions with user community to continually improve and capture needs
Responsibilities and Duties of the Role:
- Own CRM user support requests submitted via Slack channel, email alias, and Salesforce support cases
- Manage the technology backlog related to SalesHub (Salesforce.com) requirements for the Disney Ad Sales organization:
- Develop materials to automate onboarding for new users and provide excitement about CRM and facilitate training
- Drive best practices partnering with Ad Platforms and across Sales Enablement for
Required Education, Experience/Skills/Training:
Experience
- 4+ years experience in Sales Analytics, or Revenue Operations
- 2+ years experience with Salesforce and Einstein Analytics
- Exposure to/experience with ad sales and ad tech
- Track record of collaboration, consensus-building and project management across functional areas and levels of seniority
- Knowledge of and enthusiasm for emerging media and technology
Skills:
- Excellent analytical skills (Excel) with the ability to present complex data simply (Salesforce dashboards, PowerPoint)
- Practical, with ability to prioritize work and make a recommendation based on analysis and input from stakeholders
- Strong strategic skills that provide business insight and support decision-making
- Ability to lead meetings, listen and communicate effectively across functions / levels
- Adept at simultaneously managing multiple work streams and prioritizing work that has the most impact and urgency
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- A flexible team member who is willing to jump in as needed
Education:
Bachelor’s Degree
#DisneyAdvertising
The hiring range for this position in New York, NY is $98,700 - $120,500 per year, and in Santa Monica, CA is $94,200 - $115,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Advertising について:
Disney Advertisingは、リニア、デジタル、ソーシャル、オーディオ、広告サポートのストリーミング事業を通じて、The Walt Disney Companyのエンターテイメントとスポーツの広告販売と統合マーケティングを担当しています。これには、ABC, ABC News, Disney+, Disney Channels Worldwide, Disney Digital, ESPN Networks, ESPN+, Freeform, FX, National Geographic, HuluおよびABCが所有する8つのローカルステーションが含まれます。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Disney Advertising Sales, LLC という事業部門の一つである Disney Advertisingでのお仕事です。
Disney Advertising Sales, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。