Manager, Marketing Operations Program Management

We’re seeking an experienced Project Manager to oversee both marketing campaigns and marketing operations. This role bridges strategy and execution—partnering with lifecycle marketers, performance teams, creative, analytics, and marketing operations to deliver efficient, high-impact projects. The ideal candidate brings strong organizational skills, deep experience in Jira, and a process-driven mindset to help teams move faster and smarter.

Responsibilities:

• Manage project lifecycles, timelines, and milestones
• Define what “actionable” insights look like to guide reporting outcomes
• Optimize Jira workflows, dashboards, and reporting tools
• Coordinate cross-functional teams and lead regular project check-ins
• Assess velocity, resource allocation, and efficiency improvements
• Identify and implement process enhancements across marketing and operations
• Oversee the iteration and adoption cycle to ensure reporting effectiveness

Basic Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or related field or equivalent years of experience
• 8+ years of experience managing cross-functional marketing programs
• Expertise in Jira (board setup, workflows, custom fields, dashboards, reporting)
• Proven track record of delivering complex projects on time and within scope
• Strong analytical capabilities to monitor velocity and resource allocation
• Excellent communicator with strong stakeholder and team management skills
• Deep organizational skills and a systems-oriented mindset

Preferred Qualifications:

• Master’s degree in a related discipline or relevant project management coursework/certification
• Experience in media, entertainment, subscription, or agency environments

• Familiarity with Confluence and collaboration documentation tools
• Background in lifecycle or channel marketing (email, digital, mobile)
• PMP, Agile/Scrum, or similar project management certification
• Experience leading operational process improvements

The hiring range for this position in New York, NY is $145,400 - 195,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.