Analyst, Platform Distribution Operations

Analyst, Platform Distribution Operations

Platform Distribution Operations develops and supports the distribution of products and services that create value for The Walt Disney Company, our partners, and our fans.  As part of the Platform Distribution team within Disney’s Shared Services, Platform Distribution Operations provides product strategy, product implementation, project management, content delivery execution, event management, and sales support on behalf of The Walt Disney Company for linear and digital products, content and transactional sales with existing and emerging global distribution partners. The team also supports the rollout and expansion of Disney+, ESPN+, Star, Hotstar and Hulu.

 Job Summary:

The Analyst, Platform Distribution Operations is responsible for facilitating the monetization of TWDC content through accurate creation and timely delivery of product availability windows (or “product avails”) to domestic and global transactional partners. This position is responsible for all facets of transactional avails including but not limited to aggregating and securing information, data entry and validating distribution rights, creation and publication of avails, and interfacing with production, transactional partners, technology teams and vendors.  This role will collaborate closely with Disney Entertainment and ESPN Technology and various operations teams within TWDC to facilitate system requests (including new functionality, escalations, and enhancements), document process, and create training materials to support new functionality and enhancements. This position reports to the Manager, Platform Distribution Operations. 

Responsibilities:

• Facilitate transactional avails process for feature and television content through contract management, data entry, reporting, ad hoc projects, and management of territory and platform launches

• Support efforts to expand automated avails creation to include additional lines of business through requirements gathering, evaluating system capabilities, and defining workflows, User Acceptance testing.

• Partner with Manager, Sr Business Analyst and Systems and Process Management team to request enhancements to gain alignment between transactional customer requirements and TWDC systems roadmap.

• Create a team environment that is open and inclusive and encourages candor, communication, and collaboration

• Use critical and creative thinking and analysis to solve highly complex, multifaceted business challenges in a multi-matrixed, cross-departmental environment, employing relationship building, team building, collaboration and critical thinking strategies and skills.

• Champion DE&I efforts within the team and contribute to a team environment that is open, inclusive and encourages candor, communication, and collaboration.

Minimum Requirements:

• At least 2 years of related experience in Content Distribution, Strategy, Operations, Project Management, or related fields

• Bachelor’s Degree or equivalent experience required

• Familiarity with transactional platforms including customer specific requirements and limitations

• Strong attention to detail and accountability

• Able to see tasks and projects through to completion with minimal supervision

• In-depth appreciation of the needs and concerns of distribution partners regarding systems requirements, implementation plans, and technical obligations

• Excellent inter-personal, organizational, presentation, writing, relationship building, collaboration, negotiation, and customer service skills required

• Strong working knowledge of Entertainment Merchants Association (EMA) avails, Entertainment Identifier Registry (EIDR), Logical Asset Identifier (ALID), and other industry standard specs and identifiers

• Advanced Excel skills and proficiency in Microsoft Office

• Comfortable interacting with all levels of management

• Non-traditional work hours may occasionally be required depending on business need

• International experience preferred

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The hiring range for this position in Burbank, CA is $77,900 - $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.