Sr. Specialist, Legal Operations

About the Role & Team:

The Disney Legal and Government Affairs (LGA) Department is seeking a Senior Specialist, Legal Operations, to support outside counsel management with a focus on external legal spend. Reporting to the Manager, Legal Operations, this role will create analytical reporting across a network of 500+ domestic and international law firms.

As a key collaborator with executive leadership, Legal, Finance, and IT teams, you will help drive strategic legal initiatives related to legal processes and technology. This position is part of the Legal Operations team, which promotes efficiency, effectiveness, and business value within the Legal community.

What You Will Do:

Outside Counsel Management:

• Support legal spend management, reporting, and analysis

• Assist with negotiation of commercial agreements with law firms and manage new timekeeper rate requests

• Assist with billing and invoicing-related inquiries from law firms

• Partner with the Manager of Business Operations to with law legal spend trends and identify growth and efficiency opportunities

• Lead exploration of delivery and service models that maximize value

• Coordinate business review meetings with law firms and conduct interviews to gather insights and assess performance

• Track and report key metrics and create executive summaries using data and industry benchmarks

• Synthesize data across firms to draw correlations and inform decision-making

• Lead training sessions for attorneys as part of change management initiatives

• Drive improvements through process mapping and setting KPIs/OKRs

• Partner with Disney GIS/Privacy to conduct annual outside counsel reviews

• Independently identify business opportunities and advance reporting and communication cadence

• Support ongoing business continuity related to non-partner outside counsel and legal professional services engagement

• Maintain and update billing guidelines and workflows aligned with program goals

• Analyze and manage legal professional services spend

• Share best practices within Legal Operations and recommend improvements

Required Qualifications & Skills:

• At least three (3) years of relevant experience

• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint

• An analytical mindset with strong data interpretation skills

• Strong communication skills with the ability to engage diverse audiences, including senior executives

• Excellent project management, prioritization, and multitasking abilities under tight deadlines

• Ability to collaborate across departments with sound judgment

• Passion for improving business operations through technology and process enhancements

• Solid understanding of legal concepts and processes

• Collaborative team player with strong interpersonal skills

Education:

• Bachelor’s degree required

Preferred Qualifications:

• Experience within a Disney department a plus

• Background in Legal, Finance, and/or Project Management functions preferred

• Advanced degree or certification in Business Administration or Economics

• Experience managing competitive RFP processes and negotiating alternative fee arrangements (AFAs)

• Familiarity with Legal Tracker software

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The hiring range for this position in Burbank, CA is $78,200.00 to $104,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.