Junior Key Account Trade, Disneyland Paris
応募 後で応募 Job ID 10128893 勤務地-都市 ミラノ, イタリア共和国 勤務地-国 Disneyland Paris 掲載日 2025/08/29仕事内容:
At Disney, we create unforgettable experiences for guests around the world. As part of our dynamic Sales team, you’ll help bring the enchantment of Disneyland Paris and Disney Cruise Line to life for our valued trade partners. We’re looking for a passionate and detail-oriented Junior Key Account Trade to support our Leisure Groups business across Italy.
This role is based 4 days a week in our beautiful Milan offices, with a Monday or a Friday working from home.
About the Role
As Junior Key Account Trade, you will play a pivotal role in supporting our trade partners and internal sales teams. You’ll be the go-to contact for travel agents, providing pre- and post-sales assistance, managing business reporting, and contributing to trade marketing initiatives such as roadshows, fairs, and training programs. Your work will help ensure seamless operations and exceptional service delivery across our B2B platforms.
Key Responsibilities
Deliver daily pre- and post-sales support, including quotations, invoicing, and technical assistance on B2B tools.
Respond promptly and accurately to client queries, ensuring a high standard of customer service.
Manage and analyze business KPIs, including sales performance and client online behavior.
Maintain and update local databases, the Dream Maker app, and support CRM-related projects.
Assist travel agencies via phone and email with codification processes and sales-related issues.
Liaise with central teams (booking, accounting, guest care, data) to resolve pending requests.
Participate in trade events, fairs, and roadshows as needed.
Support training programs for the Italian trade market.
Contribute to Disney Cruise Line sales and codification processes.
What We’re Looking For
We’re seeking a collaborative and enthusiastic team player with a strong analytical mindset and a passion for delivering excellence.
Relevant sales administration experience, ideally within the tourism industry.
Fluent in Italian and English (written and spoken for business use); knowledge of French is a plus.
Professional proficiency in Excel and PowerPoint
Strong understanding of sales dynamics and customer service principles.
Excellent communication and problem-solving skills.
Ability to multitask and meet deadlines in a fast-paced environment.
Comfortable working both independently and as part of a team.
Committed to building positive relationships with clients and colleagues.
Why Disney?
Working at Disney means being part of a global team that values creativity, collaboration, and innovation. You’ll have the opportunity to grow your career in a supportive environment while helping to create magical experiences for our guests.
The Walt Disney Company is an Equal Opportunity Employer
We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Disneyland Paris について:
Disneyland® Parisは夢がまさしく現実になる会社です。当社のキャストは、オンステージとバックステージでありとあらゆる職務を遂行しています。キャストの使命は「2つのテーマパークと7つのホテル、さらにはDisney Villageにわたり、一人ひとりのゲストに忘れられないDisney体験を提供する」ことです。チームの情熱と熱意が、ここをヨーロッパでもっとも人気の観光地の1つにしました。
夢を実現するには、さまざまな責任が伴います。当社のリゾート施設においては、長期的な開発は持続可能な観光モデルに基づくものでなければなりません。当社は重要な社会的責任と環境への責任にコミットし、当社の従業員と関係者が継続的に関与することでこの責任を果たします。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは THE WALT DISNEY COMPANY ITALIA SRL という事業部門の一つである Disneyland Parisでのお仕事です。