Product & Database Assistant
応募 後で応募 Job ID 10148362 勤務地－都市 ロンドン, イギリス 勤務地－国 Walt Disney World Resort 掲載日 2026/05/26仕事内容:
About the Role & Team
Join the Disney team as a Product & Database Assistant and help support our continued growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. In this important role, you will ensure that products are loaded accurately, inventories are maintained effectively, and you will help colleagues deliver key business projects. Expect a dynamic position where your daily responsibilities shift to meet changing business needs, offering both variety and opportunity to make a meaningful impact.
Please include a Cover Letter with your application.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Product and Database Support
- Collaborate with digital and operational teams to organize and maintain accurate product information
- Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen WDTCI’s overall product portfolio
- Help develop and update key documentation, including project plans, functional specifications, and process flow charts
- Provide essential operational and administrative support to ensure seamless day-to-day business functions
System & Process Support
- Work closely with digital and operational teams to ensure product information is organized, accurate, and up-to-date
- Support the implementation of product updates, promotions, and collaborative projects across brands to enhance the WDTCI product portfolio
- Assist in creating and updating essential documentation such as project plans, functional specifications, and process flow charts
- Provide day-to-day operational and administrative support to help the business run smoothly
- Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup
- Assist with inventory control, including managing room allocations and releases
Stakeholder & Communication Support
- Work alongside digital and operational teams to ensure all product information is accurately organized, updated, and maintained within the database.
- Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands to enhance WDTCI’s product offerings.
- Assist in creating, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts to support business operations.
Required Qualifications & Skills
- Strong ability to collaborate with digital and operational teams to ensure product information is accurately organized, maintained, and updated in databases.
- Experience supporting the rollout of product updates, promotions, and innovative cross-brand initiatives to enhance product portfolios.
- Proficiency in developing, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts.
- Demonstrated organizational and administrative skills to provide effective day-to-day operational support and ensure seamless business functions.
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Walt Disney World Resort について:
1971年の開園以来、ウォルト・ディズニー・ワールド・リゾートは、数多くのお子様やご家族の思い出作りに重要な役割を担ってきました。現在、世界中の何億人ものお客様が、ディズニーでのバケーションを楽しむために、この魔法のような場所を訪れます。クリエイティビティ、イノベーション、テクノロジーを組み合わせることで、同リゾートは、ディズニーの伝統的な物語とファミリー向けの新しいエンターテイメントへとお客様を惹き込みます。ストーリーテリングの豊かな伝統を受け、ウォルト・ディズニー・ワールド・リゾートのキャストメンバーは、細部まで行き届いた卓越した気配りと優れたゲストサービスを通じて、ディズニーの魔法を実現します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは The Walt Disney Company Limited という事業部門の一つである Walt Disney World Resortでのお仕事です。
The Walt Disney Company Limited は、機会均等雇用主です。応募者は、年齢、人種、肌の色、宗教または信条、性別、国籍、民族性または出身国、性的指向、性転換、配偶者／性的少数者や事実婚パートナーシップの有無、障害、妊娠、または出産に関わらず、雇用の検討対象となります。ディズニーは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。