Retail Supervisor, Disney Theatrical
応募 後で応募 Job ID 10116521 勤務地-都市 ロンドン, イギリス 勤務地-国 The Walt Disney Company (EMEA) 掲載日 2025/03/17仕事内容:
Job Summary
The Retail Supervisor supports the Management Team by participating in the day-today operations of the business, ensuring that every Guest has the best Disney experience possible. This is done through consistent exceptional Guest service, development of the sales team, maintenance of visual standards as well as compliance with established policies and procedures. Serves as Leader on Duty shifts, maintaining consistency in management approach and driving sales, standards and service to meet requirements. Works as an active part of the Management Team through effective and timely communication, analysis of performance and sales trends; and supports through organisation and creativity.
Responsibilities:
- Partner with management colleagues in managing day-to-day sales floor and back office operations.
- Work both independently and as a part of the management team to drive results, set standards & manage staff, working towards the achievement of shared goals of the business.
- To act as Duty, Primary or Secondary Manager when scheduled, carrying out the responsibilities & duties of those roles; whilst working on own responsibilities, delegated tasks and towards shared goals.
- Strengthens others through consistent coaching and feedback while driving productivity and morale of the team. Sets and communicates sales goals. Holds self and others accountable to high performance standards and collates accurate sales information using tools provided.
- Demonstrates commitment to equality, diversity and inclusion in all actions.
- Supports Core Values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion.
- Prioritises “Teamwork, Enjoyment, Efficiency and Results” in all work.
- Considers impact of actions on individual, team and the organization.
- Takes a proactive role in maintaining Disney brand standards.
- Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
- Work proactively and positively towards individual and team goals, including sales targets, promotion goals and group incentives.
- Ownership of own areas of responsibility, effectively supporting the daily operations and goals of management team
- Sets priorities and manage time effectively and efficiently.
Basic Qualifications:
- Previous experience in Retail
- Passion for interacting with Guests of all ages.
- Attention to detail and ability to prioritise Guests and tasks.
- Time management and organisational skills.
- Success in working in a team environment.
- Proven ability to create a positive work environment.
- Excellent communication skills.
- Ability to listen to feedback and take constructive action
- Proficient in Excel and Outlook
Preferred Qualifications:
Additional responsibilities and duties will be assigned based on the needs of the business.
Additional Information:
Shifts are usually 8 hours, Monday through Sunday. However, shift lengths will vary depending on the needs of the business. Shift times will vary based on performance schedule and operation needs.
Shifts can start as early as 9am and finish as late as 11pm and are allocated based on the needs of the business. All staff need to be available for day times, evenings and weekends.
The Walt Disney Company (EMEA) について:
Disney EMEAは、29カ国にオフィスを構え、59の市場で6,000人以上の従業員を擁し、非常に多様な国々での成長、イノベーション、ブランドアフィニティの推進を目指しています。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは The Walt Disney Company Limited という事業部門の一つである The Walt Disney Company (EMEA)でのお仕事です。
The Walt Disney Company Limited は、機会均等雇用主です。応募者は、年齢、人種、肌の色、宗教または信条、性別、国籍、民族性または出身国、性的指向、性転換、配偶者/性的少数者や事実婚パートナーシップの有無、障害、妊娠、または出産に関わらず、雇用の検討対象となります。ディズニーは、企業が成長し、革新を生み、最高のストーリーを創出し、急速に変化する世界に対応できるよう、あらゆる人のアイデアや決定を尊重する企業文化を育みます。