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Be Part of the Story

Character Manager

応募 後で応募 Job ID 1250829BR 勤務地-都市 Shipboard 勤務地-国 Disney Cruise Line 掲載日 2024/12/17

仕事内容:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.
As Character Manager, you will manage the entire daily onboard operation of the World Famous Disney Characters including appearances, events, and programs. You will lead a team of performers in compliance with the Character Programs and Development standards to ensure the Character Brand, integrity and use.

You will report to the Assistant Cruise Director

Level: Officer

職責/担当・主要業務:

  • Provide leadership, coaching, and recognition for all direct reports
  • Provide feedback, coaching and discipline for all direct reports including, but not limited to mid and end of contract reviews
  • Ensure the Character Brand, integrity and use with all Character events, activities, photo shoots, and special events
  • Uphold the 5 keys by focusing on Safety, Courtesy, Show, Inclusion and Efficiency
  • Partner with Entertainment Leadership Teams Shoreside on brand concerns, height ranges, training, performer schedules and show quality issues
  • Act as the Shipboard main contact for Character recovery
  • Communicate with all departments involved with Character events
  • Educate internal departments on Character integrity
  • Build and communicate Character Ticketing Grids for Bookable Events
  • Monitor Guest Satisfaction Measurement scores and propose opportunities for improvement
  • Positively motivate teams in a fast-paced and fluid environment
  • Perform Stage Management responsibilities when necessary including operational decisions in altered performance environments

必須要件:

  • Minimum three to five years leadership experience in Entertainment operations within the last five years
  • Previous Disney Entertainment Operations experience working as a Character Performer, Character Manager or Entertainment Manager within the Disney Company
  • University degree or related course work associated with recreation, education, entertainment, or a related field of study desirable
  • Experience leading and motivating a team while organizing and prioritizing the team's goals.
  • Previous performance experience beneficial

その他:

This is a SHIPBOARD role.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

You must:
  • Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
  • Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
  • Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
  • If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Complete a pre-employment medical
  • Obtain a criminal background check
  • Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.


Disney Cruise Line について:

クルーズ業界のリーダーであるディズニー クルーズ ラインは、家族が再会し、大人が元気を取り戻し、子供たちがディズニーが提供するすべての魔法を体験できる環境を提供します。ゲストは、カリブ海、バハマ、アラスカ、ヨーロッパなどへのエキサイティングな旅程で世界中の港から出航できます。成長を続ける当社の船団とバハマのディズニーの目的地に乗って、当社の優れた乗組員とキャストメンバーが、ディズニーだけが提供できる伝説的なディズニーサービスと魅惑的なエンターテイメントをゲストに提供します。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Magical Cruise Company, Limited という事業部門の一つである Disney Cruise Lineでのお仕事です。

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