Senior Product Manager

We Power the Magic!” That’s our motto at Disney Experiences. Our team builds extraordinary immersive digital experiences for the Company’s world-class vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in California within the Disney Experiences team.

Disney Experiences (DX), a division of The Walt Disney Company (TWDC), uses a proprietary Portal application to interact with our Licensees, ingest their royalty statements, collect their forecast, and provide key data on their global licensing contracts. This Portal integrates with other core Licensing Financial Systems such as Royalty Management, Financial Planning, and Contract Lifecycle Management.

The Senior Product Manager will identify workflow improvements, facilitate conversations with our Controllership, Revenue Accounting, Finance and Licensees across the global Disney Consumer Products (DCP) Segment and technology partners to align overall business and technical objectives. This role will inspire organizational change to prepare the business for next generation features in the Smart Forecasting platform. In this role you will collaborate with project management and software development teams to support the launch and ongoing operational improvementsForecastingart Forecsting platform. In the near future, this role will be used for expansion of the Licensing Portal experience to the Contract Lifecycle Management Replacement Project.

The Senior Product Manager will have a global perspective, looking across all regions when developing solutions to meet the needs of the organization. You will ensure IT processes are repeatable, recommending thoughtful approaches to gather requirements and deliver projects while providing business value. The candidate will identify and assess potential “forward-thinking” solutions for both technical and business feasibility.

In this role you will work well under pressure, thrive with change, and seek opportunities to find solutions for new business opportunities. You will be detail oriented, have strong communication skills as well as be able to operate and interact at many levels in an organization.

What You’ll Do:

• Lead the full-cycle development of DCP technology products from conceptualisation to delivery with an understanding of Disney’s Licensed merchandise product lifecycle
• Translate finance, revenue accounting or contract management goals into a technology product strategy and roadmaps by effectively presenting with global business partners
• Collaborate with engineering, design, architecture, and quality assurance partners to ensure development is in line with product strategy and roadmap
• Connect with users regularly to have a deep understanding of their needs, difficulties, and how they experience your products
• Define and write clear requirements and user stories for the development team
• Participate in and influence technical discussions to solve sophisticated business/system problems
• Prioritize the product backlog and make recommendations to business partners and leadership while considering trade-offs
• Establish product release plan and set expectations with new feature delivery
• Perform analysis across a sophisticated finance environment to assess data accuracy, troubleshoot issues, and answer partner questions
• Build user training documentation and host user training sessions for product adoption
• Demonstrate knowledge and proficiency in Agile project methodology and change management principles

Required Qualifications & Skills:

• 4+ years of experience in building consumer-quality technology products from conceptualisation to launch/support
• 5+ years of experience in Product Management, defining and implementing end-to-end product strategies influencing the business
• Experience with highly coordinated accounting applications, including interfaces to SAP, forecasting, data warehouses, master data management, and product master
• Understanding of Licensing and Consumer Products industry with proven domain experience in Revenue Accounting, Finance and Contract Management Systems including, but not limited to contract processes and practices, licensee royalty statement submission processes, royalty and revenue transaction processing
• Experience in crafting product roadmaps for new and existing products
• Excellent interpersonal and communication skills, with the ability to balance multiple priorities and set expectations
• Shown leader that champions positive relationships with business users and technology engineering partners
• Ability to explain sophisticated concepts in a digestible way across business and technology partners at all levels
• Experience in Agile/Scrum methodologies.
• Excellent analytical, trouble shooting and problem-solving skills with attention to detail.
• Ability to lead cross-team projects.

Preferred Qualifications:

• Certified Scrum Product Owner (CSPO) certification
• SAFe Agilist certified
• Deep understanding of tools such as Jira, Confluence, among others
• Peripheral certifications such as CSM, PMP, CBAP, etc.

Required Education:

• Bachelors Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or related field plus 5 years of experience

Preferred Education

• Master’s Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or related field and 3 years of experience.

#DISNEYTECH

The hiring range for this position in CA is $ $132,800.00 to $182,400.00 to per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.