Youth Activities Manager
応募 後で応募 Job ID 1163863BR 勤務地-都市 Shipboard 勤務地-国 Disney Cruise Line 掲載日 2024/09/01仕事内容:
As a Youth Activities Manager you will provide leadership to a portion of the Youth Activities team. Oversee the implementation and handling of the daily operations and the guest experience for all youth spaces.
You will report to the Manager, Youth Activities
Level: 2 Stripe Officer
職責/担当・主要業務:
- Responsible for the implementation and handling of the daily operation, Guest and Crew experience aspects for all Youth spaces
- Manage the operation and lead the Youth Activities team responsible for the following venues:
- It’s A Small World Nursery
- Oceaneer’s Club/Lab
- Edge
- Vibe
- Disney Castaway Cay/ Disney Lookout Cay
- Provide leadership for all direct reports. Responsibilities include, but are not limited to:
- Manage the daily schedules for Youth Activities Staff
- Managing personnel files
- Conducting performance reviews, including discipline as needed
- Ensuring Project Onboard compliance
- Monitoring STAR, while making necessary corrections
- Oversee onboard training, new hire and ongoing
- Succession planning
- Crew recognition and communication
- Facilitate department meetings
- Operate within budget guidelines and inventory control
- Resolve any Guest complaints or issues
- Responsible for Youth Activities Navigator section
- Monitor and observe Youth Programs for Disney show quality
- Adhere to United States Public Health (USPH) policies while ensuring Crew are trained and policies managed
- Function in the role of Youth Activities Counselor or related as needed
必須要件:
- Minimum four years recent experience in a high-volume child care operation in a recreational, camp or leisure setting
- Minimum three years of current or previous management experience in a related field leading and motivating a large team
- Degree in related field preferred
- Proven experience leading a team
- Exceptional Guest service skills
- Strong presentation and communication skills
- Must be receptive to CPR training while employed with DCL
- Attention to detail and strong organizational skills
- Ability to lead a team and anticipate and solve problems quickly
- Computer skills including word processing and spreadsheet
- Experience managing complex policies and detailed operational procedures
- Be at least 21 years of age
- Willingness to live and work onboard one of our vessels for a certain length of time
- Can work a seven-day, 70-84 hour week with limited time off
- Can follow Disney Cruise Line appearance guidelines
- Appreciate diversity among guests and crew
その他:
This is a shipboard role.
Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option
You must:
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be willing to follow and perform safety role, emergency responsibilities and associated responsibilities as specified in the ship Assembly Plan
Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations
Your Responsibilities:
Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Disney Cruise Line について:
クルーズ客船業界のトップに位置するDisney Cruise Lineは、家族が集まれる場所、大人が元気になれる場所、子供たちが不思議な世界を体験できる場所といったDisneyの世界観溢れる体験を提供しています。乗客は港を出発し、カリブ海やバハマ、アラスカやヨーロッパなどへの刺激的な旅を味わえます。Disney Magic、Disney Wonder、Disney Dream、Disney Fantasy、Disney Wishの名がついた5つのクルーズ船に乗って、バハマにあるDisneyのプライベートアイランド、Castaway Cayを目指します。クルーメンバーは、Disneyならではの魅力的なストーリーテリングや家族で楽しめる体験型エンターテイメント等、他に類をみないサービスを乗客に提供します。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Magical Cruise Company, Limited という事業部門の一つである Disney Cruise Lineでのお仕事です。