Dir, Site Reliability Engineering
応募 後で応募 Job ID 10125669 勤務地-都市 Bay Lake, フロリダ州, アメリカ合衆国 勤務地-国 Disney Experiences 掲載日 2025/07/29仕事内容:
This role is responsible for vision, leadership, planning, support and implementation of high performance and high availability systems spanning all aspects of Disney Experiences Operational, Experiences and Commercial portfolio of 1000+ applications. Business areas this position will support include Disneyland, Walt Disney World, Disney Signature Experiences and International. The team is responsible for the infrastructure provisioning, incident management, continuous integration/delivery pipelines, and continuous technical modernization.
Responsibilities and essential job functions include but are not limited to the following:
• Production support of Operational, Experiences, Cast Support & Commerce portfolio. Includes System Engineering, Site Reliability Engineering, Performance Engineering, incident management/support and security remediations.
• In collaboration with senior Disney leadership, defines the vision, strategy, and roadmap for various technology platform services to be used for team organization and appropriate skill acquisitions.
• Lead Financial Operations (FinOps) efforts that identify opportunities to optimize and “right” size the infrastructure to reduce cause while not negatively impacting the production environment.
• Hires, leads, and mentors high caliber technologists to execute the strategic vision and direction for the required technology platform/s.
• Oversee support of a multi-year software development project needs and helps coordinate environment management to optimize parallel project timelines.
• Supports the incident response team and leads activities to resolve highest priority issues in a timely and accurate fashion. Highest escalation point for infrastructure technology issues.
• Ensure compliance with internal (Disney) and external requirements (SOX/PCI/Audits/GDPR).
• Develop and drive technology strategy for business initiatives, and actively engage as a thought-partner with business leaders on ways technology can inform and drive business strategies.
• Cultivate the agile & continuous delivery mindset and provide processes and tools where needed to build leaders and their teams that can successfully adapt to the fast-paced changes of the industry and deliver incremental value quickly and frequently.
• Develop a strong practice for technology business relationship management for Technology partners and other stakeholders to ensure technology long-term plans and short-term initiatives align with and drive business goals.
• Ensure the sustainment organization and technology is positioned to deliver highly stable and reliable results.
• Implement and leverage metrics and telemetry to drive and quantify performance, and availability
• Drive recommendation/decision for build vs buy for new and existing solutions, inclusive of hardware through a decision-making framework
Required Qualifications
• 12+ years of experience leading high performing technology teams building, deploying, and maintaining scalable and resilient enterprise solutions with multiple cloud providers
• 7+ years proven experience/success leading high performing teams that maintain development pipelines and provide production support
• 5+ years in a technology executive role
• 5+ years as software development manager for large scale customer facing applications for mobile (iOS and Android) and web
• Experience with highly virtualized environments; cloud technologies, both public and private (AWS, Google Cloud Platform, etc.)
• Demonstrated ability to deliver solutions on-time and on-budget
• Proven ability to manage and facilitate annual operating budget and strategic planning
• Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing executives on key decisions and direction
• Proven ability to inspire, motivate, and lead a team to produce quality work in the development of solutions
• Demonstrated inclusive leadership that embraces diversity
• Demonstrated ability to connect and influence others to achieve organizational priorities
• Demonstrated ability to develop teams and mentor staff
• Demonstrated ability to develop geographically and otherwise diverse highly technical teams
• Ability to communicate effectively to executive leadership in both business and technology roles
• Demonstrated exceptional critical thinking, strategic planning, and process management skills
• Excellent written and verbal communication skills
• Excellent presentation and group dynamics skills
• Demonstrated excellence in client/partner relationship management with senior executives
Education:
• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience required
Preferred Qualifications
• AWS Professional certification; Solutions Architect, DevOps, or equivalent working experience
• Experience in large scale distributed systems, their development, operations, observability
• Prior experience with retail, Entertainment and restaurant technology
• Experience with ITIL
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その他:
DISNEYTECHDisney Experiences について:
Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Walt Disney Attractions Technology LLC という事業部門の一つである Disney Experiencesでのお仕事です。
Walt Disney Attractions Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。