Manager Technology

“We Power the Magic!” That’s our motto at Disney Experiences Technology (DXT), a division of the Walt Disney Company that creates world-class immersive digital experiences for premier vacation brands across the globe. The Cast Experience team has responsibility for the capabilities that support a wide array of global systems for Human Resources, Financial Planning, Engineering Services, Industrial Engineering, Costuming and Creative Entertainment, Workforce Management, and Park Operations. 

As Manager of Technology, you will be responsible for managing high-impact applications and services, emphasizing modernization, innovation, and scalability. You will oversee a diverse set of cloud-based and legacy applications, supporting global Cast experiences and Park Operations among other DX needs.  If selected for this role, you will report to the Senior Manager, Cast Experiences. 

What You Will Do 

The position will include the following duties & accountabilities: 

• Technology Strategy & Modernization: Lead initiatives to modernize and rationalize technical debt across enterprise applications, by implementing reusability-focused and cost-effective platform-based solutions 

• Global Application Delivery: Oversee the delivery and geographic expansion of Cast experience platforms, ensuring scalability and inclusivity for global locations. 

• Portfolio & Project Development: Manage a high-profile project, ensuring alignment with business needs and timely delivery. 

• Team & Talent Development: Mentor and lead a cross-functional team of Cast Members and contractors, fostering a high-performing culture. 

• Budget & Financial Oversight: Manage a multi-million-dollar project, identifying cost-saving opportunities (e.g. retiring outdated platforms) 

• Stakeholder Engagement: Build strong relationships across technical and non-technical teams.  Communicate project roadmaps and results to executives and other stakeholders. 

• Operational Excellence: Champion best practices for Agile delivery, incident management, and system reliability. 

Required Qualifications & Skills 

• 8+ years of progressively related experience in the design, development, and delivery of highly scalable, high-volume software systems and components.  

• Proven track record of leading and developing teams, including performance management, mentorship, and fostering team growth. 

• Demonstrated experience with Jira in an Agile development practice. 

• An ability to lead endeavors across multiple time zones and locations.  

• Demonstrated ability to think strategically, and partner with business and technology teams to define technical roadmaps and decisions  

• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts and influence stakeholders. 

• Proven ability to manage resources & budgets for department portfolio.  

Desired Experience 

• Proven ability to lead large-scale, global technology initiatives (e.g., Maximo). 

• Technical Expertise: Demonstrated experience in cloud technologies, application scalability, and enterprise integrations. 

• Experience managing budgets and achieving significant cost savings through strategic technical decisions. 

• Familiarity with deployment and expansion of application portfolios to international regions with multi-language requirements. 

• Experience in Agile delivery and cross-functional team collaboration. 

• Ability to present complex technical concepts effectively to senior executives and diverse audiences. 

• Experience in Project Management, including tracking multiple concurrent projects against both timeline and budget. 

• Certifications: Preferred certifications include Scrum Master, Project Management or equivalent. 

Required Education: 

• Bachelor's degree in computer science, Information Systems or related equivalent experience.  

Preferred Education: 

• Master’s degree in computer science, Information Systems, Business Administration, or related equivalent experience. 

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