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Assoc Digital Analyst

応募 後で応募 Job ID 10119346 勤務地-都市 Celebration, フロリダ州, アメリカ合衆国 勤務地-国 Disney Experiences 掲載日 2025/04/18

仕事内容:

It takes people to make the dream a reality.” Walt was onto something when he said that, and it remains true today. No matter the stage in your career, being part of Disney Experiences means being part of a team that helps bring innovation to life through unparalleled products, services, and, most importantly, remarkable experiences. As a Cast Member, you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Consumer Insight, Measurement, and Analytics (CIMA) is a part of Disney Experiences, serving as a center of excellence that leads strategy development and decision-making through actionable data analytics, integration, and insights. Within CIMA, the Digital and Travel Operations Analytics (DTOA) team focuses on leveraging best practices in analytics to capture data, analyze it, and optimize our digital and contact center channels, driving guest satisfaction and business outcomes.

In your new role as an Associate Digital Analyst, you’ll be a key player in deploying new, leading-edge digital features for Disney Cruise Line. You’ll utilize your passion for analytics and digital technology to provide insights that inform decision-making for partners across the organization, including Marketing Strategy, Digital Technology, and Product Management. You will frequently collaborate across teams on best practices for digital analytics implementation and consolidation of performance into holistic stories. To succeed, you should be comfortable working with multiple partners, possess a proactive approach, and use your ability to create and support a story based on quantitative findings.

As the Associate Digital Analyst, you will support the exciting growth of Disney Cruise Line, including websites and mobile applications. You will generate and implement technical requirements for analytics, develop and maintain regular reports, conduct planned and ad hoc analyses, and perform in-depth, holistic analyses to tell the performance story and deliver insights to various audiences.

We encourage you to apply, even if you don’t think you meet every single requirement in this posting. In DTOA, we’re looking for great analytical talent, not just those who tick 100% of the boxes.

Responsibilities:

  • Assist Sr. Digital Analyst and organizational stakeholders to ensure accurate data collection to solve challenging business questions
  • Collaborate with business, technology, implementation specialists, and analytics partners to determine data needs, establish data collection requirements, and deploy and maintain accurate digital tracking
  • Identify areas of opportunity for data improvement and follow through to see them implemented
  • Own and be responsible for project details for use as reference material across the team
  • Define and execute quality assurance procedures to ensure the accuracy of analytical output on a regular cadence
  • Design visually appealing, effective, and impactful reports for numerous audiences, including views for executive leadership consumption
  • Prepare analytical plans, including milestones, hypotheses, and data sources necessary to complete complex deep dive analysis
  • Support a variety of partners across the organization with ad-hoc reporting and in-depth analysis
  • Utilize business and analytical expertise to independently perform proactive analysis and communicate opportunities, optimization tactics, or issues
  • Solidify the validity of findings using statistical concepts and be able to explain those concepts at a high level
  • Independently seek out additional data and information to round out analyses and confirm assumptions
  • Tell inclusive stories with data through insightful analysis and creation of data visualization to communicate actionable insights to members across all levels of the Disney organization

Basic Qualifications:

  • 1+ years of analytics experience, preferably across web or mobile app
  • Experience using either Adobe Analytics or an equivalent digital analytics tool
  • Demonstrated ability to define digital analytics tracking requirements
  • Demonstrated understanding of dissecting data and collection scenarios for segmentation and targeting use cases
  • Independent time management and prioritization skills with the ability to consistently meet deadlines
  • Ability to provide clear communication (verbal, written, and visual)
  • Ability to thrive in a discipline where tools, technology, and skills are constantly evolving
  • Ability to maintain and grow relationships with partners/clients/team
  • Ability to excel as a team player in a fast-paced, complex, and ambiguous business environment
  • Proactive curiosity to understand the “Why” behind data, performance, decisions, etc.
  • Demonstrated ability to derive actionable insights from data and effectively guide decision-making
  • Ability to distill analysis into concise recommendations and present to various levels of audiences up to the executive level
  • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, etc.)

Preferred Qualifications:

  • 2+ years of digital analytics experience
  • Advanced knowledge of Adobe Analytics
  • Experience with A/B testing and web/app optimization
  • Knowledge of web/app construction and user experience design
  • Travel industry and eCommerce experience
  • 1+ years using statistical concepts in a business context
  • Demonstrated ability to apply statistical rigor to analyses (significance testing, regressions)

Suggested Education

Bachelor’s degree

Preferred Education

Bachelor’s degree in an analytical or quantitative field, such as statistics, economics, mathematics, marketing analytics, finance, or engineering, or an MBA or Master’s degree in an analytical or quantitative field or equivalent work experience.

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Disney Experiences について:

Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。

The Walt Disney Company について:

The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。

このポジションは Disney Destinations, LLC という事業部門の一つである Disney Experiencesでのお仕事です。

Disney Destinations, LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。

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  • データサイエンス/アナリティクス, Celebration, フロリダ州, アメリカ合衆国削除