Manager, Product Management

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

At Disney Experiences Technology, we design and deliver more than 400 digital and physical products that bring Disney stories to life in unexpected ways. From theme parks and resorts to cruise ships and beyond, our global team of technologists, designers, and innovators creates seamless, immersive experiences that delight millions of Guests and Cast Members around the world. 

The Disney Signature Experiences and Data team delivers innovative technology solutions across Disney Cruise Line, Disney Vacation Club, and our global tour businesses. We support Guest and Crew experiences at sea, enable commercial growth through digital platforms, and lead the segment’s data strategy. With a strong focus on reliability, scalability, and strategic expansion, we build systems that support immersive experiences and unlock new opportunities for growth. 

Disney Cruise Line – This role is on the Disney Cruise Line technology team, which delivers shipboard Guest and Crew systems, commercial platforms, web and app experiences, and infrastructure operations that support seamless journeys at sea. 

What You Will Do: 

This role will serve as a key leader of the product team responsible for programs within Disney Cruise Line. Reporting to the Sr. Manager, Product Management, your responsibilities will include: 

• Leading a team of product managers responsible for defining the product strategy, creating outcome-based roadmaps and developing requirements. 

• Leading external vendor teams to deliver products. 

• Providing product and scorecard updates to business and technology leadership. 

• Negotiating through blockers. 

• Collaborating cross-functionally with technology and business leaders to establish commercial strategies using technology to drive the business. 

• Serve as part of squad on larger projects, assisting with their successful completion. 

• Serve as a business facing contact for cross-functional partners on the Disney Cruise Line business. 

• Collaborate with other Disney Experiences Technology teams to ensure alignment with product standards. 

• Stay abreast of the latest technological trends to find strategic opportunities to use innovation to solve business problems. 

It is key for this leader to have a holistic understanding of how to use product management models and technology to create an exceptional guest experience, support business operations and optimize Cast in a financially constrained and rapidly changing environment. 

 Required Qualifications & Skills: 

• 8+ years combined business and digital experience 

• Leader of a team being able to set a clear vision and drive accountability to meet their goals 

• Served as the lead on small to medium digital and technology projects, including evaluating and improving estimates, scope, and plans 

• Experience with technical, user and business issues in a digital organization. 

• Identify and articulate the impact of the latest industry trends on our business. 

• Work collaboratively across large matrixed organizations 

• Experience collaborating with and achieving applicable results through others and the capability to interact within all levels 

• Ability to coach, mentor, educate, and handle conflict management/negotiations 

• Experience with Agile software development methodology 

 Preferred Qualifications & Skills: 

• Experience evaluating emerging technology solutions and companies for fit and viability against use cases. 

• Entrepreneurial mindset, proactive thinker with the ability to thrive in an often ambiguous, fast paced environment. 

• Cultivate and maintain strong relationships with key stakeholders across the organization 

• Working knowledge of markets, products, and competitive landscape (including ability to predict and explain current/future trends), and the ability to translate (both verbally and in writing) technologies into business value. 

• Strong analytical and financial skills. 

• Leader with the ability to lead diverse and cross-functional teams in a meaningful way to produce quality results. 

• Demonstrated proficiency in strategy development and day-to-day operations aligning with business priorities bringing the concepts to reality. 

• Excellent communication and negotiation skills and proven experience driving alignment across multiple stakeholders and mediums. 

• Understanding of the latest product management frameworks and theories and how to apply them to create impactful experiences. 

• A understanding of current Disney Experience capabilities relates to converging technology seamlessly into the Guest experience. 

• Out of the box thinking, ability to broker creative solutions with internal and external teams to overcome roadblocks and move projects forward. 

• Creates data driven strategies by staying abreast of the latest business and market trends while also monitoring guest behavior through analytics and consumer testing to track KPI’s. 

Required Education: 

Bachelor’s degree. 

#DISNEYTECH