Manager-Software Engineering
応募 後で応募 Job ID 10129498 勤務地-都市 Celebration, フロリダ州, アメリカ合衆国 勤務地-国 Disney Experiences 掲載日 2025/09/08仕事内容:
Manager-Software Engineer Job Description
“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club.
We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Strategic Growth initiatives organization within Technology & Digital for Disney Experiences. It works closely with Marine Technica, Risk Management, Medical, and Food and Beverage Operations within Disney Cruise Line.
The Manager-Software Engineering will report to the Senior Manager - Technology, Strategic Growth Initiatives.
About The Role & Team:
The Manager, Software Engineer will be responsible to own the end-to-end delivery and sustainment of both custom built and off the shelf Software products for Disney Cruise Line. In addition, will assist Cast member teams in managing priorities, removing roadblocks, and mentoring cast for career growth. This role will also partner with key stakeholders (Product, Operations, Design, Project Management, etc.) in the delivery of key initiatives from initial concept through funding approval to project completion.
Lead and direct a team of software and system engineers to ensure the DCL Logistics, Medical and Safety & Quality Management applications portfolio are designed for highest quality of Guest and Cast experience including but not limited to a goal of 100% availability, stable and reliable to achieve business objectives and ensure seamless experience.
The candidate must possess the ability to share and communicate ideas clearly, both orally and in writing, to business sponsors and partners, technical resources, and executives, in clear concise language that is the effective for each respective group.
The Manager must be able to manage competing priorities between Capital and Expense initiatives including application stability (incidents), security vulnerabilities and remediation, problem solutions and new business capabilities. An ability to balance technology and business priorities is key for this role.
What You’ll Do:
- Oversee finances and budgets in MyPPM, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives
- Manage an engineering team responsible for analyzing, designing, programming, debugging, and enhancing software solutions used in various computing environments
- Supervise delivery optimization of large-scale or sophisticated software programs and systems, collaborating multi-functionally to align with business goals and timelines
- Coordinate, evaluate, and lead external vendor relationships, acting as the key point of contact, and ensuring contractual obligations are met
- Proactively find opportunities for technology optimization and efficiency improvements, driving innovation and scalability
- Craft and build a roadmap for delivering a world class support model and ensure ongoing health and performance of technology solutions
- Review, augment, and build critical metrics for responsible systems, using visualization tools
- Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope
- Proactively track and assess emerging technologies across the industry to inform strategic decision-making and recommendations
Required Qualifications:
- Minimum 8 years of related work experience
- Excellent communication and leadership abilities, to ensure effective growth and development of team
- Proven experience working with COTS products and managing vendor relationships.
- Experience with software delivery lifecycle, including front end User Interface and backend service development, and multi-vendor environments
- Basic understanding of Database platforms (SQL Server, Oracle), network, and server technologies (Microsoft/Linux)
- Experience working with Cloud Based technologies (AWS)
- Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects, and technical project managers
- Experience with Agile development approaches
- Proven experience in monitoring, supporting, and improving application availability and reliability
- A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors
- An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging
Preferred Qualifications:
- Cruise Industry Experience
- Managing the delivery of large scale Third Party Products
Required Education:
- Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
Disney Experiences について:
Disney Experiencesは、テーマパーク、リゾート、クルーズ船、ユニークなバケーション体験、製品などを通じて、ディズニーのストーリーとフランチャイズの魔法を世界中に届けています。ディズニーは、米国、欧州、アジアの6つのリゾート、トップレーティングのクルーズライン、人気のバケーションオーナーシッププログラム、受賞歴のあるガイド付きファミリーアドベンチャービジネスを有し、旅行業界でひときわ輝いています。さらに、ディズニーのグローバルコンシューマー製品事業には、世界をリードするライセンスビジネス、世界最大の子ども向け出版ブランド、あらゆるプラットフォームのゲームにおける世界有数のライセンシング、世界中のロケーションおよびオンラインのディズニーストアがあります。
The Walt Disney Company について:
The Walt Disney Companyは、その子会社・関連会社とともに、多様性あふれる国際企業として、Disney Entertainment、ESPN、Disney Experiencesの3事業を柱に、ファミリー向けエンターテインメントとメディアの世界をけん引しています。1920年代に小さなアニメ・スタジオとしてスタートしたDisneyは、今日のエンターテインメント業界において卓越した存在となりました。ディズニーは今後も、子供から大人まで、ご家族のだれもが楽しめる一流の物語や体験を生み出し続けます。Disneyのストーリーやキャラクター、体験は、世界中のあらゆる場所の消費者やお客様に届けられています。当社は40カ国以上で、従業員とキャストメンバーが一丸となり、世界的にも地域的にも歓迎されるエンターテインメント体験を創出しています。
このポジションは Walt Disney Attractions Technology LLC という事業部門の一つである Disney Experiencesでのお仕事です。
Walt Disney Attractions Technology LLC は機会均等雇用主です。応募者は、人種、宗教、肌の色、性別、性的指向、ジェンダー、性自認、性表現、国籍、家柄、年齢、配偶者の有無、軍役経験の有無やその地位、健康状態、遺伝情報や障がい、または連邦法や州法、地方法で禁止されているその他の法的根拠に関係なく、雇用の検討対象となります。Disneyは、すべての人々のアイデアと決断が、成長、革新、最高のストーリーの創造に役立ち、絶えず進化する世界において、価値ある存在になれるよう支援するビジネス環境を支持します。